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MCI FAVORS FCC CONSUMER SAFEGUARDS FOR TELEMARKETING VERIFICATION

MCI FAVORS FCC CONSUMER SAFEGUARDS FOR TELEMARKETING VERIFICATION
 WASHINGTON, Dec. 12 /PRNewswire/ -- MCI Communications Corp. (NASDAQ-NMS: MCIC) applauded today's adoption by the Federal Communications Commission (FCC) of rules requiring verification of residential long distance service switching orders.
 The new rules are derived from recommendations submitted by MCI in December 1990. MCI urged the FCC to adopt standards to ensure that consumers are switched to a long distance carrier only with their permission. The FCC will now require long distance carriers to verify all residential and pay phone service changes by one of three methods: oral verification by an independent third party; written verification by the customer; or by having the customer dial an 800 number and answer electronic prompts.
 "MCI is pleased that the FCC has adopted telemarketing safeguards for long distance users," said Gerald H. Taylor, president of MCI Consumer Markets. "In June 1991, MCI adopted procedures to verify all residential telemarketing sales by an independent third party and is the only long distance carrier to do so. Our goal at MCI has always been to make telemarketing as error-free as possible.
 "Telemarketing is particularly effective with a highly mobile, better educated and discriminating consumer base," Taylor said. "MCI was one of the first carriers to successfully use telemarketing following deregulation of the industry. We will continue to promote high telemarketing standards."
 -0- 12/12/91
 /CONTACT: Debra Shriver, 703-415-6904, or Kate Fralin, 703-415-6941, both of MCI/
 (MCIC) CO: MCI Communications Corporation ST: District of Columbia IN: TLS SU:


MH -- DC011 -- 1898 12/12/91 11:24 EST
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Publication:PR Newswire
Date:Dec 12, 1991
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