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MASSACHUSETTS ELECTRIC ANNOUNCES POWER QUALITY ASSISTANCE PROGRAM

 MASSACHUSETTS ELECTRIC ANNOUNCES POWER QUALITY ASSISTANCE PROGRAM
 BOSTON, April 27 /PRNewswire/ -- Massachusetts Electric Company today announced the utility will offer power quality education, consulting and diagnostic services to its commercial and industrial customers. Mass. electric is the first utility in the state to offer a Power Quality Assistance Program which is designed to help customers analyze disturbances that may cause malfunctions of some microprocessor of computer systems. The program will be initially available in the Worcester area and is scheduled to be implemented in other cities served by Mass. Electric throughout the remainder of this year.
 "As the commercial and industrial sector increased its reliance on computers, several of our customers with sensitive microprocessor systems expressed concern that power disturbances such as temporary outages, voltage surges, sags, transients, and other power distortions may be adversely affecting their computer-based business operations," said John H. Dickson, president of Mass. Electric.
 "After several years of research and working directly with more than 100 customers, we've determined that often times a suspected power quality problem may be correctable on the customer's part. Problem's have been diagnosed to stem from incompatible computer components to internal wiring deficiencies," continued Dickson. "In this age of growing computer dependence, we feel our program is timely and will be of great use to our customers."
 Specifically, the program will offer the following services:
 -- Identify the causes of power quality problems and recommend
 solutions;
 -- Install diagnostic equipment, when appropriate;
 -- Offer corrective equipment recommendations, when appropriate.
 Later this year, Mass. Electric will conduct informational meetings and one-day workshops on power quality for commercial and industrial customers, electricians and plant operations personnel.
 For additional information, commercial and industrial customers in the Worcester are should contact their Mass. Electric account representative. Customers will be notified of the schedule for these events.
 Mass. Electric, a subsidiary of the New England Electric System (NEES), serves more than 904,000 customers in 146 communities across the commonwealth.
 -0- 4/27/92
 /CONTACT: Christine Baratta of Massachusetts Electric, 508-366-9011 (days), or 617-498-9880 (evenings)/ CO: Massachusetts Electric ST: Massachusetts IN: UTI SU: PDT


TM -- NE011 -- 3282 04/27/92 15:00 EDT
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Publication:PR Newswire
Date:Apr 27, 1992
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