Lufthansa goes live with SchedConnect.
LHS says the programme will process up to 1.5 million flight plan changes every month and: "ensure smooth connecting flights between Lufthansa and its codeshare partners". Lufthansa replaced its legacy systems in a three-phase migration project, which began in the autumn of 2003.
The project teams from Lufthansa and Lufthansa Systems are positive about the result: "SchedConnect has been pivotal in helping us integrate our new Star Alliance partners and their numerous codeshare flights," said Dr Marcus Frenz, Head of IT Management for Network Management, Crew Management and Flight Operation at Lufthansa.
Each day, SchedConnect calculates the optimum codeshare assignments based on the current flight plans of partner airlines. If a minimum connecting time is exceeded due a flight plan change or if a partner flight is cancelled, SchedConnect assigns the marketing flight number to another suitable connecting flight. Changes are sent through the reservation systems to travel agents and customers as well as to the operations and passenger-related systems of the airlines involved. "SchedConnect's integrated approach minimizes the number of lost bookings and makes it considerably easier to change bookings, which leads to much lower costs and higher revenues for airlines," explained Dr Ulrike Gall, Senior Vice President Airline Management Solutions at LHS. Lufthansa Systems also markets SchedConnect to external airlines, and Austrian Airlines, Croatia Airlines and Turkish Airlines have already signed up to use it, but the latest client is EgyptAir, which is implementing the solution in preparation for joining the Star Alliance.