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Lie test to halt fraud.

Byline: ANITA SINGH

LIE detector tests are to be used to catch customers who make false claims, an insurer said yesterday.

A hi-tech voice analysis machine will assess whether callers are lying.

And those whose voices betray high stress levels will face a further probe before the firm decides to proceed with the claim.

Essex motor insurers Highway Insurance said it aimed to make things easier for genuine claimants.

It added: "We won't make any decision until we have evidence in place."

Fraud has rocketed in the last three years and the annual cost of false claims is now pounds 2.25billion.
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Publication:The Mirror (London, England)
Date:Oct 18, 2001
Words:102
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