Letter: Bottom of the table.
I AM concerned to see that Liverpool council is once more bottom of the league in providing services to some of the city's most needy citizens. It is also at the bottom in ensuring value for money for its hard-pressed local tax payers.
Figures released in the council's Best Value report for September show that only 1.24 fraud investigations per 1,000 housing benefit claims have been carried out so far this year - with an aim of possibly reaching 10 investigations for the whole year - compared with 33.2 investigations for the best performing councils. Meanwhile, it takes a staggering 31.02 days to process a change of circumstance notification for Liverpool's Housing and Council Tax benefit claimants, compared to just 10.2 days for councils in the top quartile of performance.
With these kind of inefficiencies, is it any wonder that the city fails to deliver on major projects?
Cllr Malcolm Kennedy, Labour Spokesperson on Resources
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|Publication:||Daily Post (Liverpool, England)|
|Date:||Nov 11, 2005|
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