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LUCENT TECHNOLOGIES INTRODUCES SOFTWARE TO HELP SERVICE PROVIDERS FIND AND ELIMINATE REVENUE LEAKS QUICKLY.

Lucent Technologies (NYSE: LU) has introduced the Kenan Revenue Locator, a software application that helps service providers identify and recover revenue leaks that, for the average carrier, can amount to 10 percent or more of total revenue.

The Kenan Revenue Locator allows service providers to perform a detailed analysis of data generated by its network elements and points out abnormalities that help identify likely root causes of revenue leakage. For instance, the system can detect when network usage data falls below normal levels, allowing the provider to implement changes rapidly, preventing further losses.

"Revenue leakage is a big problem for many service providers, particularly in today's challenging economic climate," said Robert Kiburz, general manager of the Lucent e-Services Group Billing and Customer Care unit. "Our new Revenue Locator application provides a simple, quick and cost-effective way for service providers to improve their bottom line."

The Kenan Revenue Locator is designed specifically for non-technical users, and features a Web-based graphical user interface (GUI) that eliminates the technical complexity typical of other systems. As a result, revenue assurance, finance and marketing personnel can be involved in revenue assurance initiatives without the need for specialized technical training.

This new application features a variety of unique capabilities designed to help service providers more easily manage the process of identifying and plugging leaks. For instance, using automatic thresholds and alarms, the system proactively monitors network and service usage and notifies personnel of irregularities. Powerful analysis tools provide drill-down capability -- allowing managers to explore additional layers of data quickly and easily -- and offer the flexibility to conduct customized queries, and produce customized outputs. The query feature locates records quickly and easily for investigation, giving service providers increased control over their revenue leakage information.

The Kenan Revenue Locator software is designed to analyze event data from converged networks and services - including wireless, traditional voice and Internet protocol (IP) systems. It can work with multiple mediation systems - including the Lucent BILLDATS Data Manager - and can interpret and store data from a broad range of network elements, and voice and data services.
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Comment:LUCENT TECHNOLOGIES INTRODUCES SOFTWARE TO HELP SERVICE PROVIDERS FIND AND ELIMINATE REVENUE LEAKS QUICKLY.
Publication:EDP Weekly's IT Monitor
Article Type:Product Announcement
Geographic Code:1USA
Date:Jul 2, 2001
Words:343
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