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Kind hostess; You Say

I WOULD like to say a big thank you to Faye, the air hostess on EasyJet flight EZY7124 20.45 (February 9).

My grandson, who lives just outside Alicante, had to go into hospital for an operation.

He is only eight-years-old and I went to Spain to give my son support.

I got on the plane tired, upset and sad. My grandson always says "Don't go Nan", when it's time to leave, which always breaks my heart. As I walked with my case along the aisle looking for my seat number, this smiling young woman said "Would you like me to put your case up in the luggage rack for you?" This kind of act really made me feel someone cared about me after feeling so sad and all alone. She came back before we landed and said "if you need help to get your case down, wait till the end and I will do it for you".

Thank you so much Faye, you are a pleasure to meet and a great representative for EasyJet.

P.S. My grandson's operation was a success and he is back in school.

Marjorie Jones, Mossley Hill
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Title Annotation:Features
Publication:Liverpool Echo (Liverpool, England)
Date:Feb 20, 2013
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