Printer Friendly

Kenya Power doubles capacity of testing equipment.

National electricity distributor Kenya Power says it will improve its meter testing capabilities by more than double after acquiring two new single phase meter test benches.

The new equipment of 40 positions each, has raised daily meter testing from 150 meters to 390 meters, reducing turnaround time for deployment of meters.

Staff who work in the regions have benefited from 25 portable testing units which will enable them better attend to industrial customers, enhancing resolution of customer queries on accuracy of meters at customer premises.

The new meters are also expected to increase rate of deployment of meters and fast track resolution of issues arising from faulty meters.

Kenya Power introduced a mobile application where customers can key in meter readings for timely generation of bills and make other enquires.

They have been involved in open days where customers are engaged and encouraged to give their feedback on issues affecting their consumption.

COPYRIGHT 2019 Knowledge Bylanes
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2019 Gale, Cengage Learning. All rights reserved.

Article Details
Printer friendly Cite/link Email Feedback
Publication:The Star (Nairobi, Kenya)
Geographic Code:6KENY
Date:Mar 13, 2019
Words:188
Previous Article:Uchumi picks two new directors.
Next Article:Staff turnover.

Terms of use | Privacy policy | Copyright © 2019 Farlex, Inc. | Feedback | For webmasters