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Keane Care.

8383 158th Avenue, NE

Redmond, WA 98052

(800) 426-2675 * Fax: (425) 307-2220 *

Year founded: 1975


Keane Care recently introduced an eCharting solution that offers LTC facilities a safer, more efficient approach to order administration. eCharting replaces error-prone manual processes used to administer medication and treatments with a streamlined, automated method to document care. eCharting includes both electronic medication administration records (eMAR) and treatment administration records (eTAR) and is an integrated component of the Keane NetSolutions browser-based clinical and financial software system.


"With patient safety a top priority for all long-term care providers, Keane NetSolutions eCharting is truly an innovation in elder care," said Jeff Jordan, managing director of Keane Care. "eCharting replaces paper with a point-of-care system that provides more information at the time of service and encourages more complete documentation to better manage risk."

Corporate Overview

Keane Care is a pioneer in LTC computing--for more than thirty years we have grown with the industry, offering our clients solid software solutions year after year. As part of Keane, a leading IT services firm, we have developed software that providers can trust to be on the leading edge and compliant with regulations.

We are distinguished by the depth of experience of our staff, in management, product development, and client services. We listen to our clients and respond with software enhancements and a client support team dedicated to quality improvement.

Markets Served

We currently serve more than 4,000 clients providing SNF, Assisted Living, Subacute, and CCRC services in all 50 states.

Product Lines/Products and Services

Our product line includes two complete integrated software systems: browser-based Keane NetSolutions and Windows-based VistaKEANE. We offer providers maximum choice in building a system to meet providers' software needs, as well as preferences for networking and hosting.

To save time and money, our powerful billing system automates rebill, retroactive changes, coordination of benefits, and electronic payment. Our accounting applications, including AP, GL, and Payroll, provide the tools to manage facilities' financial condition.

Providers rely on our clinical software to reduce paperwork and turn data into valuable information: MDS, Care Plan, Physician Orders, Progress Notes, User-Defined Assessments, Therapy, and more. Our Keane NetSolutions system offers eCharting, including eMAR/eTAR for increased safety through point-of-care charting.

Take your system to the next level with Keane Analytics for dashboards, workflow alerts, and data mining. We also offer an interface to the MDS from CareTracker and its wall-mounted touch-screen devices.

Customer Service

We pride ourselves on our customer service--75 professionals with backgrounds including nursing, billing, accounting, medical records, and computer technology provide the highest quality service to our clients. From our five regional service offices nationwide we offer ongoing one-on-one assistance. We understand the importance of a great start and ensure successful training sessions with on-site installation and training following time-tested programs.

Additional educational opportunities exist at the annual Client Conference--a forum for clients to meet with peers from across the country and expand upon expertise using Keane Care systems. An active Users' Group helps direct development projects and contributes suggestions on how Keane Care can continue to maintain superior service and products.

Keane Care keeps our clients informed of industry issues, regulatory changes, and product updates via newsletters, e-mail bulletins, and our public and clients-only Web sites.
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Title Annotation:PRODUCTwatchPROFILE
Publication:Nursing Homes
Article Type:Company overview
Date:Dec 1, 2006
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