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KPN Belgium Selects Agilent Technologies' OSS Solution to Manage Broadband Services and Networks.

Business Editors/High-Tech Writers

PALO ALTO, Calif.--(BUSINESS WIRE)--July 10, 2001

NETeXPERT to Ensure High Quality and Performance for DSL and

Intelligent Network Services

PALO ALTO, Calif.--(BUSINESS WIRE)--July 10, 2001

Agilent Technologies Inc. (NYSE:A) today announced that KPN Belgium, an affiliate of KPN (NYSE:KPN), one of the largest telecommunications companies in the Netherlands, has chosen Agilent's NETeXPERT-based operations support system (OSS) solution to automate service assurance for customer-responsive, flow-through operations for its expanding broadband services and networks.

KPN Belgium will use Agilent's unified OSS solution to enhance network performance and reliability for its new digital subscriber line (DSL) and intelligent network (IN) services. By collecting and correlating real-time network fault and performance information, this solution also enables KPN Belgium to accurately show network availability, reduce mean-time-to-repair (MTTR) and better fulfill service level agreements (SLAs).

"We need a flexible system that can support our business goals and grow with us as we aggressively expand our IP-based networks across Europe," said KPN Belgium Director of Operations, Marc Verbruggen. "Agilent's NETeXPERT-based solution offers a powerful and cost-effective means to add new technologies, allowing us to better provide customer service through network accessibility and delivery of more dependable services."

"To stay ahead of the competition, service providers must do more than deliver new services rapidly," said Jack Trautman, vice president and general manager of Agilent's OSI and Firehunter operations. "They also need to guarantee service quality. With Agilent's NETeXPERT-powered service assurance solution, KPN can ensure high quality of service and optimal network performance while increasing ROI and reducing operational costs."

Agilent in Communications

Agilent Technologies is a leading provider of components, test, measurement, monitoring and management solutions for the communications industry. Agilent enables designers, manufacturers and service providers to accelerate the delivery of next-generation devices, networks and services. Agilent's broad set of solutions and services includes optical, wireless, Internet and broadband technologies that span the entire communications lifecycle.

About Agilent Technologies

Agilent Technologies Inc. (NYSE:A) is a global technology leader in communications, electronics, life sciences and healthcare. The company's 48,000 employees serve customers in more than 120 countries. Agilent had net revenue of $ 9.4 billion in fiscal year 2000, as restated to reflect the pending sale of its healthcare business. Information about Agilent Technologies can be found on the Web at
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Publication:Business Wire
Date:Jul 10, 2001
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