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Articles from KMWorld (July 1, 2003)

1-37 out of 37 article(s)
Title Author Type Words
A reality check for CRM. Moore, Andy 1867
A tale of two solutions: KMWorld & Intranets 2003 provide the best of both worlds. 837
Behind the scenes at Wipro: How a KM vision became reality. (KMWorld 2002 Award). Lamont, Judith 1069
BPM to the rescue: Buoy5 helps Cardinal Logistics tackle workflow issues. Brief Article 269
Bringing understanding to the call center through data management and voice recognition. 816
Collaboration software--evolution and revolution: realizing the potential of the networked enterprise. Woods, Eric 1583
Creating a cohesive CRM strategy. Horton, Greg 820
CRM--It's just good business. 1366
Customer Lifecycle Management: finding value from visibility into your customers. Vetras, Dan 1662
Developing the staff. (KM in Practice). Brief Article 279
e-Finance with finesse: SER and Atos KPMG partner for Solectron solution. 526
EPA OKs BI. (KM in Practice). Brief Article 256
Evaluating digital rights management technology. (DRM). Duhl, Joshua 2710
Exhibitor Spotlights. 4108
Georgia on its mind. (KM in Practice). Brief Article 279
Glazed with sweet success. (KM in Practice). Brief Article 249
Global giant extends grip on knowledge. (KM in Practice). Brief Article 263
Help for Sarbanes-Oxley. (News). Brief Article 183
How do you measure success? (Opinion). Odom, Cynthia; Starns, John 1009
Human resources boost. (News). Brief Article 116
Improving fundamental processes for profitability: accelerate conversion cycles and re-channel revenue toward corporate goals. Ahluwalia, Kamal 1814
Keeping the documents straight with KM: don't fall behind the eight ball. (Financial Services). Zimmermann, Kim Ann 1214
KM and the pharmaceutical industry: a roundtable discussion--Part 2. (News). 1277
KM practitioners move ideas forward: transforming the old into the new through the research and development process. (R&D). Zimmermann, Kim Ann 1075
KM rushes to SARS cure: Canadian effort enhanced by "virtual home" Web site. Brief Article 336
Knowledge to go. (Personal Toolkit). Barth, Steve 1204
Legal firm looks to the future of collaboration with clients. 930
Meeting manufacturing goals. (KM in Practice). Brief Article 244
Model knowledge. (Opinion). Weinberger, David 663
Packing in more punch. (News). Brief Article 182
Salesforce.com goes K-Bus. (News). Brief Article 183
Scope it out. (News). 479
Search plus: far-reaching and versatile in the enterprise. Lamont, Judith 2548
Sourcebook announced. (News). Brief Article 128
The information formula. (Opinion). Moore, Andy 582
The new compliance imperative. (News). 312
Using CRM tools for success in the mid-market. Boni, Peter J. 705

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