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Join us at GCCOS and learn the true state of the industry and learn how to grow your business.

On May 3-5, 2004, TMC will sponsor the Global Call Center Outsourcing Summit (GCCOS) at the Westin Hotel in St. Louis, Missouri.

Top executives of teleservices companies, which are, by far, the most knowledgeable people in the CRM, call center/teleservices contact center outsourcing industries will be attending this conference. This will be a great opportunity for you to meet and learn from the senior executives of the Top 50 inbound as well as the Top 50 outbound teleservices companies, plus the MVP (Marketing Via Phone) Award winners.

As you can imagine, networking with such an elite group of people would be, by far, the most important contacts and source of information you could find anywhere.

This will be the 19th consecutive such gathering where industry experts come to network and learn about the true state of the industry as sponsored by Customer Inter@ction Solutions[R], the number one magazine of the industry since 1982.

As the sidebar on the last page of this editorial indicates, we will be covering any and all topics of vital interest to the industry ranging from legislations/regulations, compliance and technologies to CRM, offshore challenges and disappointments, the Wall Street view and perspective on the industry, mergers and acquisitions and most importantly, the state of the industry and the industry forecast for 2004 and beyond. In addition, we will be focusing on effective integrated marketing, the vitally important new concepts in LEAD GENERATION and new cost savings, productivity enhancing options for the next generation of contact centers.

In short, if you are looking for THE MOST reliable source of up-to-date information on the state of the industry, the GCCOS is the only conference you need to attend.

Plan now to join us as now I am sure the hotel will soon be sold out. Please call the Westin Hotel in St. Louis today to make your reservations at 314-621-2000.

To register, call Dave Rodriguez at 203-852-6800 ext. 146 or e-mail him at or visit our Web site at
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Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Global Call Center Outsourcing Summit
Publication:Customer Interaction Solutions
Geographic Code:1U4MO
Date:Mar 1, 2004
Previous Article:Congratulations to the 2004 Top 50 Outbound companies.
Next Article:The 23 rules to becoming an excellent public speaker.

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