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Introduce A Customer Contact Centre To Facilitate Its Customer First Programme.

Contract: introduce a customer contact centre to facilitate its customer first programme

The trust is looking to introduce a customer contact centre to facilitate its customer first programme. The contact centre will be a centralised customer hub, handling all facets of customer contact - not just calls. The trusts vision is to implement a system that not only allows efficient and effective query resolution but also provides a holistic view of the customer, allowing us to move away from dealing with individual queries in isolation.

Major organization : WEAVER VALE HOUSING TRUST E-TENDERING

Address : Rudheath Way

Country :United Kingdom

Email : natalie.zamur@wvht.co.uk

Notice type : Tender Notice

Open date : 2019-05-30

Tender documents : T444212525.html

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Publication:Mena Report
Date:May 16, 2019
Words:127
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