Introduce A Customer Contact Centre To Facilitate Its Customer First Programme.
Contract: introduce a customer contact centre to facilitate its customer first programme
The trust is looking to introduce a customer contact centre to facilitate its customer first programme. The contact centre will be a centralised customer hub, handling all facets of customer contact - not just calls. The trusts vision is to implement a system that not only allows efficient and effective query resolution but also provides a holistic view of the customer, allowing us to move away from dealing with individual queries in isolation.
Major organization : WEAVER VALE HOUSING TRUST E-TENDERING
Address : Rudheath Way
Country :United Kingdom
Email : email@example.com
Notice type : Tender Notice
Open date : 2019-05-30
Tender documents : T444212525.html
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