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Articles from International Journal of Retail & Distribution Management (June 1, 1997)

1-16 out of 16 article(s)
Title Author Type Words
A closer look at the interface between the product lines of manufacturers and the assortments of retailers. Cadeaux, Jack M. 4420
All you need is love: employee development at Yaohan International Group. 867
Commentary: cities as service factories? using the servuction system for marketing cities as shopping destinations. Warnaby, Gary; Davies, Barry J. 4238
Commentary: closed circuit television in town centres. Jones, Peter; Turner, David; Hillier, David 1932
Comprehensive study of customer loyalty underlines importance of existing customers to profitability. 1932
Daewoo starts from scratch. 1009
Effective management of customer complaints. 1094
Format change in US grocery retailing. Morganoski, Michelle A. 3839
Key success factors from leading innovative retailers. 1215
Lex drives hard for service. 890
Making training meet needs at American Express TRS. 1136
McDonald's bites into the South Korean market. 920
Research shows clear customer demand for electronic shopping. 605
Retailer use of geodemographic and other data sources: an empirical investigation. O'Malley, Lisa O.; Patterson, Maurice; Evans, Martin 5566
University of Exeter pioneers the UK's most advanced smart card. 548
Visa choose Leeds to be UK Visa cash pilot site. 631

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