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Internal communications; insights, practices and models.


Internal communications; insights, practices and models.

Verghese, Aniisu K.



196 pages



This guide is for students and faculty in communications and business management, and for communications and human resources professionals working in for-profit, non-profit, and public enterprises. It offers a simple explanation of internal communication and how it works to improve the organization, and outlines essential skills for internal communicators. Although one chapter of the book is devoted to internal communications in India, the rest of the book is applicable to any country. Coverage includes crisis and internal communication, and the challenges and benefits of integrating social media. The reader-friendly layout features larger type, short chapters, checklists, perspective and workshop boxes, case studies, and exercises. Author Verghese is the Indian internal communications lead for a global IT services firm.

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Publication:Reference & Research Book News
Article Type:Book review
Date:Aug 1, 2013
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