India's, IndusInd Bank launches Video Branch service.
Global Banking News-June 3, 2014--India's, IndusInd Bank launches Video Branch service
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Global Banking News - 03 June 2014
Indian private sector IndusInd Bank (532187.BO) (INDUSINDBK.NS) has launched video-branch, said to be a first of its-kind service, enabling customers to interact with the bank's staff through video conference facility, the Economic Times has reported.
The bank said, 'IndusInd Bank has launched a new customer-centric service, titled Video Branch. This innovative offering enables customers to do a video-conference with a bank staff. This is a first-of-its-kind initiative in banking industry facilitating customers to interact with staff at their own convenience....'
IndusInd Bank head (Consumer Banking), Sumant Kathpalia, said, 'In a move to digitise the banking experience for all customers, IndusInd Bank video branch is a 24x7 unique innovative service allowing customers to interact face-to-face with their bank branch using desktop, tablet or smartphone.'
The new facility allows customers to interact with their branches through 'Video Branch' app from Google Play Store and Apple App Store on their smartphones, or by logging into the bank's website. The facility is available to existing and new customers of IndusInd Bank, the bank added.
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