Printer Friendly

IT junkie poised for growth.

Dean Hayes chose to turn a negative experience of getting a pink slip into a positive one.

It provided the fuel for the 33-year-old entrepreneur to become an IT go-getter. Together with his 40-ish business partner. Renault Franklin, they established Global RnD, a fast-moving Thunder Bay Web site development and Internet marketing company.


Born out of the incubator program at the Northwestern Ontario Technology Centre (NOTC) four years ago, the company prides itself as one of the region's fastest growing IT firms with a geographically wide-ranging and diverse client list now reaching about 400.

In catering to small- to medium-sized businesses, the two-person company has built a reputation for professionalism and attention to detail, securing such clients as Northern Supplier, the NOTC, the Aboriginal Recruitment Co-ordination Office, 807 Northwest Network, Belluz Realty, the Tom Jones Corp. and the Thunder Bay Medical Centre.

"We've surpassed what we expected in our initial business plan and our cash flow analysis by a lot."

After graduating from Confederation College as a computer programmer analyst in 1995, the Thunder Bay native worked as a systems administrator for Bay Net, the region's largest ISP at the time, before going to work for a Web development startup company.

His introduction to the Web development business lasted about a year before they closed up shop in 2000, throwing five people, including his future partner, out of work.

"It was the day we were supposed to get cheques. We got lay-off slips instead."

So they decided to launch their own business.

"We watched what was happening where we were working and figured we could manage it better."

They turned to Development Thunder Bay for advice, and a self-employment program run at the time through Ernst & Young.

In accumulating clients in Thunder Bay and spreading out into Dryden and Geraldton, the company has been networking with old acquaintances across North America and has landed many jobs through referrals, with customers as far away as Alberta, British Columbia, Minneapolis and California.

It is a crowded IT field, but Hayes counts their successful formula as handling client requests promptly and offering some "value-added" service of going the extra mile for customers.

Future plans include possibly setting up a satellite office in Western Canada where Hayes sees some definite growth areas in small- and medium-sized enterprises.

While he has entertained thoughts of "making more money in bigger places," Hayes admits he would be missing out on a "superior" quality of life in Thunder Bay.

"It's challenging (to run a business), but anything worth having is worth working for. My core competency is computers, and now I'm thrown into accounting, marketing and customer service. There are some hurdles to overcome, but it's worth it in the end."


Northern Ontario Business
COPYRIGHT 2004 Laurentian Business Publishing, Inc.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

Article Details
Printer friendly Cite/link Email Feedback
Title Annotation:News; Global RnD
Author:Ross, Ian
Publication:Northern Ontario Business
Geographic Code:1CONT
Date:Aug 1, 2004
Previous Article:Creating Web-wise kids.
Next Article:Title Wave making a mark.

Related Articles
Algeria - Profile - Ahmed Ouyahia.
Assault Rifles and Their Technology.
ALGERIA - Profile - Ali Benflis.
Virtual business models.
ALGERIA - May 31 - Low Election Turnout.
ALGERIA - Profile - Ali Benflis.
IT firm spreads wings after incubator program. (Thunder Bay).
News Junkie.
RFID tire belt antenna system and method.

Terms of use | Copyright © 2018 Farlex, Inc. | Feedback | For webmasters