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IRS tests use of early phone contact to improve collections.

To improve its collection procedures and cut down on the incidence of taxpayers who repeatedly neglect to pay taxes, the IRS tested a new collection procedure and is considering implementing it in some form.

The test procedure was used in the Fresno, California, service center and the Jacksonville, Florida, district office. The IRS sent two written notices to tax debtors and followed up on them with phone calls. Under normal IRS procedure, up to five written notices are sent before the IRS makes contact.
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Author:Wagenbrenner, Anne
Publication:Journal of Accountancy
Article Type:Brief Article
Date:Aug 1, 1994
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