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IRS TELE-TAX SYSTEM HELPS MILLIONS OF TAXPAYERS

 IRS TELE-TAX SYSTEM HELPS MILLIONS OF TAXPAYERS
 WASHINGTON, Feb. 12 /PRNewswire/ -- According to the IRS, over 23


million taxpayers got their tax questions answered last year by computers and recorded tapes, out-pacing calls to live assistors. So far this filing season, calls to the IRS Tele-Tax system are up 50 percent, with over 3 million already handled.
 Tax returns filed so far are up 7.6 percent over the same period last year, with electronic filings up 60 percent. The average refund is $1,124, a 17 percent increase. The IRS said this may be due to early filers claiming the Earned Income Credit.
 Most Tele-Tax callers are trying to find out when the IRS will send their refunds. This information is updated weekly. After mailing their returns, taxpayers should allow a few weeks for IRS processing before calling.
 The most requested tax subject concerns rules for claiming a dependent. The five rules are:
 -- you must have provided over half the person's support;
 -- the person's 1991 income must be under $2,150, except
 for your child who is under 19 or is a full-time
 student under age 24;
 -- the person must be your relative or have lived with you
 for the whole year;
 -- the person must be a U.S. citizen or resident, or a
 resident of Canada or Mexico; and
 -- the person must not have filed a joint return with his
 or her spouse, unless neither had income over $2,150.
 Other popular tapes are those explaining the Earned Income Credit, electronic filing, business use of cars and which form to use. The IRS tax instruction books have a list of the 140 topics and directions on how to use the system.
 Touch-tone users can get tax tapes 24 hours a day and refund information from 7 a.m. to 11:30 p.m. weekdays. Others can call for both services during regular business hours. In addition to a nationwide toll-free number -- 800-829-4477 -- many large cities have a local Tele-Tax number.
 1992 Filing Season Statistics
 Individual income tax returns received and processed
 For the week ending Feb. 8, 1991, and Feb. 7, 1992:
 1991 1992 Percent
 change
 Receipts 8,985,000 9,888,000 10.1
 Processed 3,620,000 4,434,000 22.5
 Cumulative from Jan. 1:
 1991 1992 Percent
 change
 Receipts 15,673,000 16,859,000 7.6
 Processed 6,582,000 7,872,000 19.6
 Electronically filed individual income tax returns
 For the week ending Feb. 7, 1992: 2,255,000
 Cumulative for 1992 since Jan. 1: 4,205,000
 Cumulative for 1991 for same period: 2,626,000
 1992 increase over 1991: 60 percent
 1992 Filing Alternatives: Total Receipts
 1040PC -- 80,000; TeleFile -- 72,000; 1040EZ-1 -- 2,000
 Refund comparison
 Refunds certified by Martinsburg Computing Center through Feb. 8, 1991, and Feb. 7, 1992:
 1991 1992 Percent
 change
 Number 2,050,000 2,527,000 23.3
 Amount of
 principal $1.973 billion $2.841 billion 44.0
 Average refund $963 $1,124 16.8
 Taxpayer Service filing season statistics
 1/1/91 - 2/9/91 1/1/92 - 2/8/92
 Toll-free phone
 calls answered 5,144,465 5,185,087
 Tele-Tax calls 2,030,530 3,058,387
 Technical tapes 1,032,438 1,472,162
 Refund Info. 998,049 1,586,225
 -0- 2/12/92
 /CONTACT: Internal Revenue Service, Public Affairs Division, 202-566-4024/ CO: Internal Revenue Service ST: District of Columbia IN: SU:


DC -- DC022 -- 9338 02/12/92 14:56 EST
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Date:Feb 12, 1992
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