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Locution Systems, Inc., Golden, Colo., a provider of advanced, automated public safety dispatching, zoned dispatching, and fire station alerting and control technology, has announced that it has been commissioned to provide CADVoice(R), its automated dispatching and fire station alerting system, to the Metropolitan Emergency Communications Authority (MECA) of the city of Indianapolis, Ind. Locution Systems' automated dispatching and fire station alerting technologies will be installed in 70 fire stations in the city of Indianapolis.

"When cities and counties add automated dispatching to their 911 communications infrastructure, there are obvious and dramatic improvements in how quickly a 911 dispatch can be sent to the fire or EMS crew designated for response," said Glenn Neal, Locution Systems' president, founder, and chief technology officer. "The faster a 911 dispatch can be sent, the faster a fire or EMS crew can respond -- which, in turn, can improve the outcome of a fire or medical emergency."

Neal added, "In addition, most cities are facing increasing pressure to handle more call volume with the same 911 dispatching staff. Automated dispatching literally helps a 911 dispatching staff more easily handle the rising number of emergency calls caused by growing populations, and aging populations that have more emergency medical needs."

How Locution Systems' automated dispatching works

The dispatching portion of the CADVoice(R) system automatically creates and sends a clear, accent-neutral dispatch announcement about a fire or medical emergency to designated fire rescue and emergency medical stations and/or rescue units in the field.

This announcement is created when 911 dispatchers have reviewed and approved the emergency information generated by the emergency communications center's Computer-aided Dispatch (CAD) system. The CADVoice(R) automated dispatch (assembled and spoken by the computer) is sent to the designated rescue units that will respond to the fire, accident, or medical emergency -- and tells them the nature and location of the emergency, and well as which crews are assigned to respond. This process typically happens in milliseconds.

Simultaneous with the CADVoice(R) dispatch announcement at the designated fire station, the system also can automatically activate alarms and display status information on display devices in the fire station, activate garage bay doors, and more.

About Locution Systems, Inc.

Founded in 1986, Locution Systems, Inc. offers a comprehensive suite of automated dispatching, zoned dispatching, and fire station alerting and control technologies for public safety applications (fire and EMS). Locution Systems' CADVoice(R) automated dispatching technology is based on the most advanced voice technology on the market today, and works as a complement to today's computer-aided dispatching systems in 911 centers. Locution Systems' products are being used in small, medium, and large cities and counties in the United States and Canada -- and have been proven to speed response times to fires and medical emergencies, as well as reduce "call stacking" when 911 centers experience a high volume of calls, dispatcher stress, and operational costs.

For more information, call 303/932-0014 or visit
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Publication:Audiotex Update
Date:Jul 1, 2008

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