IBM forms agreement to integrate Avaya audio capabilities.
An agreement to integrate audio-based communication from Avaya Inc (NYSE:AV), a company that designs, builds and manages communications networks, with IT company IBM's enterprise e-mail, web conferencing and instant messaging has been unveiled.
Avaya's telephony capabilities are to be incorporated into IBM's enterprise collaboration products to enable "click-to-call" options for business using IBM Lotus Notes, Domino and IBM Lotus Sametime. The new capabilities are said to help any size of organisation increase efficiency and productivity by including audio within the context of work, extending the collaborative experience. Users will be able to place a telephone call to an e-mail or instant messaging contact and can select "click-to-conference" to select multiple names.
Avaya's Meeting Exchange audio conferencing will also be integrated with IBM's Lotus web conferencing solutions to provide a visual image, allow users to dial out to new participants, control volume and mute lines. The integrated audio and "click-to-call" capabilities are built on IBM's telephony service provider interface (TSPI) and are due for release with Lotus Sametime in the fourth quarter 2005 and with Lotus Notes and Domino in the first quarter 2006.
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|Title Annotation:||International Business Machines Corp.|
|Publication:||Worldwide Computer Products News|
|Article Type:||Brief Article|
|Date:||Aug 4, 2005|
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