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Hospitality manager.

HOSPITALITY MANAGERS ENSURE THAT GUESTS HAVE A PLEASANT EXPERIENCE at hotels, motels or other types of estab-lishments with accommodations. Their duties may include greeting and registering guests; inspecting guest rooms. public areas and grounds for appearance and cleanliness; answering questions and resolving complaints; training and monitoring staff; planning and coordinating activities; monitoring revenue activity; and in general, ensuring that their establishments are run efficiently and profitably.

The Workplace

Hospitality managers most often work in hotels, motels and resorts, but they may also find employment in recreational vehicle and recreation camps. youth hostels, inns, boardinghouses. and bed and breakfasts. They may work for large chains, smaller establishments or may even be self-employed.

Educational Requirements

Most full-service howl chains hire hospitality managers with formal training (bachelor's degrees, associate degrees or professional certifications: ti iat includes hotel administration, accounting, marketing, housekeeping, food service management and catering, and hotel maintenance and engineering. High school students can begin preparing for a career in the field by enrolling in the Hospitality and Tourism Management program created by the American Hotel & Lodging Educational Institute, which is a two-year program that teaches management principles and leads to certification as a certified hospitality & tourism management professional.


According to the U.S. Bureau or Labor Statistics, the median annual wage For hospitality managers was $46,810 in May 2012, with the top 10 percent earning more than 589,530.

Job Outlook

The U.S. Department or Labor's Occupational Out Handbook projects that employment of hospitality managers will not change drastically from 2012 to 2022, but notes that large full-service hotels, casinos, resorts and convention hotels will continue to generate jobs, with those jobs most often going to candidates degrees in hospitality management.


For more information about the career of hospitality manager and the education and training it requires, here are some places to turn.

Accreditation Commission for Programs in Hospitality Adrninistration

American Culinary Federation Education Foundation

American Hotel & Lodging Educational Institute

American Hotel & Lodging Association

International Council on Hotel. Restaurant, and Institutional Education

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Title Annotation:Career Curve
Author:Reese, Susan
Geographic Code:1USA
Date:Nov 1, 2014
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