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Home care business puts the patient first.


DEERFIELD, Ill. -- Walgreens introduced OptionCare in 1995 as a natural extension of its retail pharmacy services.

"As a longtime leader in the delivery of patient-focused health care to its retail customers, we knew we had the professional expertise and resources to deliver the same quality care in the home," says OptionCare president Paul Mastrapa, who oversees the home care business for the Walgreens Health Services managed care unit.

Today, Walgreens provides a comprehensive range of accredited home care services, he says. These include infusion services with nursing care coordination, respiratory therapies and durable medical equipment.

"Our focus on the patient is what sets us apart," explains Mastrapa. "For example, under the direction of a physician, our licensed respiratory therapists evaluate, treat and care for patients of all ages. We work with patients to ensure adherence to their respiratory therapy, appropriate use of services and high patient satisfaction."

Walgreens maintains high standards of care to help the patient achieve optimum health outcomes while reining in health care costs, he notes.

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Title Annotation:Walgreens in Transition
Publication:Chain Drug Review
Article Type:Brief article
Date:Dec 8, 2008
Previous Article:OptionCare grows reach of services.
Next Article:Pharmacy care is 'all about relationships'.

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