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Help at the pharmacy counter.

TYLER THOMPSON WANTS TO GIVE PHARMACISTS AS MUCH TIME AS POSSIBLE TO DEAL DIRECTLY WITH CONSUMERS AND THEIR HEALTH CARE NEEDS. THAT'S WHY THOMPSON, WHO IS THE NATIONAL CHAIN SALES MANAGER FOR SPARTANBURG, S.C.-BASED QS/1, THINKS THE COMPANY'S LATEST SOFTWARE PROGRAM WILL FIT THE BILL PERFECTLY.

CALLED NRx, THE PROGRAM IS DESIGNED TO BE THE LATEST GENERATION OF QS/1's SOFTWARE PROGRAMS THAT HELP RETAILERS GET FAST, EASY AND COMPLETE ACCESS TO THE CUSTOMER'S NEEDS. THE NRx PROGRAM, WHICH WAS INTRODUCED AT SHE NACDS PHARMACY CONFERENCE IN PHILADELPHIA LAST MONTH, WILL COMPLEMENT QS/1'S RXCARE PLUS AND CRx PHARMACY MANAGEMENT SYSTEMS. CRX AND RXCARE PLUS ARE THE FOUNDATION OF THE QS/1 PRODUCT LINE. THE NEW SYSTEM FEATURES A FRIENDLY AND EASY-TO-USE MENU-DRIVEN FORMAT, INCLUDING SUMMARY SCREENS THAT OFFER MORE INFORMATION AND ALLOW THE PHARMACIST TO ORGANIZE DATA FOR FASTER ACCESS WITH SIMPLER NAVIGATION.

THE SYSTEM ALSO ALLOWS THE USER TO SCAN AND EMBED WRITTEN PRESCRIPTIONS DIRECTLY IN THE PATIENT'S FILE AND USE ENHANCED SECURITY FUNCTIONS TO TRACK AND RECORD CHANGES.

"THIS ALL MEANS THAT THE PHARMACIST WILL HAVE MORE INFORMATION AVAILABLE TO FILL PRESCRIPTIONS FASTER AND TO BE MORE ACCURATE," SAYS THOMPSON. "WE ARE OFFERING PHARMACISTS THE CHANCE TO RUN THEIR BUSINESS FOR THEIR CONSUMER BASE WITHOUT WORRYING ABOUT TECHNOLOGY."

IN ADDITION, QS/1, WHICH HAS BEEN PROVIDING SOFTWARE TO PHARMACISTS FOR MORE THAN 25 YEARS, IS OFFERING RETAILERS THE OPPORTUNITY TO HAVE BOTH AN IN-STORE MANAGEMENT SYSTEM AND A CENTRAL OFFICE HOST SYSTEM THAT ALLOWS CORPORATE MANAGEMENT TO COMMUNICATE EFFECTIVELY AND EASILY WITH STORES. WITH A CENTRALIZED HOST SYSTEM, THE PHARMACIST DOES NOT HAVE TO WORRY ABOUT THINGS SUCH AS UPDATING INFORMATION, BACKING UP THE SYSTEM OR DEALING WITH DAILY REPORTS. "AGAIN, WE ARE SIMPLY CREATING SYSTEMS THAT GET THE PHARMACIST OUT OF THE BACKROOM AND IN FRONT OF THE CONSUMERS," THOMPSON ADDS. "WE WANT TO MAKE THIS AS FLEXIBLE AS POSSIBLE SO THAT RETAILERS CAN MAKE A CHOICE ON HOW THEY WANT THEIR PHARMACY OPERATIONS TO RUN." QS/1'S CENTRAL MANAGEMENT SYSTEM ALLOWS A CHOICE OF COMMUNICATIONS ENVIRONMENTS. PHARMACIES CAN UTILIZE SOFTWARE AT ANY LEVEL IN THE ORGANIZATION--STORE, ENTERPRISE, REGIONAL HOSTS, CENTRAL HOST, OR A THIRD PARTY CENTRAL HOST WITH AN APPLICATION SERVICE PROVIDER SOLUTION.

ANOTHER PRODUCT BEING INTRODUCED AT THE PHARMACY CONFERENCE IS THE QS/1 INTERACTIVE VOICE RESPONSE THAT ALLOWS CONSUMERS TO REQUEST REFILLS THROUGH THE TELEPHONE. PLUS, QS/1's WEBSERVICES WILL ALLOW CONSUMERS TO REQUEST REFILLS THROUGH THE INTERNET. "OUR GOAL IS TO GIVE CONSUMERS AS MANY ALTERNATIVES AS POSSIBLE TO FILL THEIR SCRIPTS, WHILE ALLOWING PHARMACISTS TO BALANCE THEIR WORKLOAD AND HAVE TIME TO BE PROFESSIONAL CONSULTANTS," NOTES THOMPSON.
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Title Annotation:nonfoods News
Author:Mendelson, Seth
Publication:Grocery Headquarters
Date:Sep 1, 2003
Words:439
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