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HP INTRODUCES GSM NETWORK-OPERATOR TEST SOLUTIONS.

Hewlett-Packard Company has launched test products for the GSM network-operator market and has announced the company's intention to deliver a GSM fraud-detection application for its industry-leading HP acceSS7 network-monitoring system.

The GSM solutions will provide network operators and service providers with innovative ways to fight fraud, improve quality of service, trouble-shoot GSM base stations and mobile phones, and increase overall customer satisfaction.

"HP has long been recognized for test products that help mobile-phone manufacturers build GSM handsets successfully," said Byron Anderson, HP vice president and general manager of the Microwave Communications Group. "Today we are highlighting a strong set of solutions that benefit GSM service providers in Europe's fast-growing, highly competitive mobile-communications market."

Fraud Detection for GSM Operators

To help GSM service providers reduce their fraud losses, HP plans to provide a GSM fraud application for its HP acceSS7 system sometime this spring. The application would enable network operators to rapidly detect and resolve GSM fraud scenarios, such as subscription fraud, and GSM-handset and subscriber identity module (SIM-card) abuse, such as roaming fraud and parallel call forwarding.

The HP acceSS7 system monitors the SS7 network links to provide information about the network, calls and services for use in a variety of applications. In addition to fraud management, these applications include network surveillance and trouble-shooting, billing-data collection and business-intelligence applications for business decision-making.

Improved Service Quality and Customer Satisfaction

HP is focused on new products and product deployments that are helping GSM service providers deliver faster, better service to their customers:

-- HP is lowering the cost of GSM mobile-phone repair with the 6 HP E6392A GSM mobile-station test set. To help local service centers cope with the growing number of phones coming in for repair, the test set provides module-level trouble-shooting and repair capability for the price of an entry-level, "go/no-go" tester.

-- Orange PCS Ltd., a mobile-phone operator in the United Kingdom, has installed the HP acceSS7 system to maintain customer satisfaction proactively as Orange expands its network and launches new services. The system assists with network monitoring, diagnostics, management and planning. According to Orange, the system already has helped solve several network problems.

-- Ericsson, a manufacturer of GSM base stations, has helped HP develop a base-station test set that meets real-world test needs by providing reliable, easy-to-use measurement tools. As a result of this cooperative effort, the HP 8935 Series E6382A test set enables base-station installation, commissioning and maintenance personnel to become more efficient in the field.

-- HP has introduced family of portable drive-test systems, which provide air-interface measurements for GSM networks. By combining receiver and phone measurements, the systems provide an efficient way to optimize the performance of a GSM network and quickly uncover the source of a service problem.

About HP

Hewlett-Packard Company is a provider of computing, Internet and intranet solutions, services, communications products and measurement solutions, all of which are recognized for excellence in quality and support. HP has 124,600 employees and had revenue of $47.1 billion in its 1998 fiscal year.

For more information, call 408/553-7342.
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Publication:Networks Update
Geographic Code:1USA
Date:Mar 1, 1999
Words:505
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