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HKNet Becomes First to Launch GRIC Mobile Office Solution in Hong Kong.

Business Editors/High-Tech Writers

MILPITAS, Calif. & HONG KONG--(BUSINESS WIRE)--April 25, 2002

New Solution Provides High Degree of Security, Productivity

Applications and Enables Communication Access Anytime, Anywhere

HKNet, a subsidiary of NTT Group, and GRIC Communications (Nasdaq:GRIC), today announced that HKNet has expressed its intention to become the first service provider to introduce the new GRIC Mobile Office solution.. Leveraging the world's largest remote access network, the GRIC Mobile Office delivers applications that enable secure interaction and collaboration, across geographies and platforms, and provides businesses with increased productivity and immediate cost savings.

According to IDC, by 2006 more than 130 million corporate users will be working outside the office at least part of the time. GRIC's new Mobile Office solution addresses the specific needs of this growing population with the following features:
-- GRIC MobileOffice(TM) Client, a streamlined client that incorporates access
with applications and provisioning tools

-- GRIC TierOne Network(TM), access to the world's largest remote access

-- GRIC Meeting(TM), an online collaboration service powered by WebEx

-- GRIC Remote End Point Security Service(TM), integrated support of VPN
solutions from Nortel Networks, Cisco Systems, and Microsoft combined with
intrusion detection, firewall and auto-teardown functionality from Internet
Security System (ISS).

"When HKNet introduces the GRIC Mobile Office solution, its corporate customers will be able to benefit from a consistent access environment that allows them to conduct business on the same level whether they connect to their networks using a dial up, ISDN or broadband wireless connection, anytime, anywhere," said Hong Chen, GRIC chief executive officer. "We look forward to working closely with HKNet in order to achieve significant market share in the mobile office communication market."

"The Mobile Office solution will surely enable our corporate customers to have a higher degree of security, greater cost savings, an increase in productivity, and significant improvements in provisioning," said Mr. York Mok, deputy managing director of HKNet. "As HKNet has always been committed to bringing efficient solutions to customer needs, we are keen on working with partners who put extra effort on integrated solutions to achieve customer satisfaction. GRIC has been focusing on working beyond the remote access coverage. This all-in-one solution truly brings all the services and systems together to make the mobile office a reality."

About HKNet Company Limited

Established in 1994, HKNet Co. Ltd (HKNet) was one of the first licensed Internet service providers (ISP) in Hong Kong. The company is determined to become the core IP hub in Asia Pacific and a gateway to the Greater China market, as well as the most reliable and efficient Internet service provider in the region. HKNet's wide range of services include 56K dial-up services, broadband services, leased lines, facility management/Internet data centres, Web hosting/data base hosting, Web design/system integration, e-business consultancy services, e-commerce solutions, IP transit, virtual ISP, 1618IDD services, and domain name registration. In April 2000, HKNet was named "The Best Site of the year" and "The Best Portal" at the Hong Kong Web Awards 2000 organized by Webmaster (Hong Kong Association) and Commercial Radio. HKNet is a group company of NTT Communications of Japan. For more information, please visit HKNet's website at or email

About GRIC Communications, Inc.

GRIC Communications, Inc. is a leading provider of Internet-based mobile office communications services for enterprise customers and telecommunications providers. GRIC's Mobile Office solution delivers -- reliably and securely -- to business individuals, who are traveling or working remotely, the same set of services they have access to when they are working in a central office, thus allowing them to work productively and efficiently wherever they happen to be. The GRIC TierOne Network(TM) of more than 300 top-tier service providers provides end users remote Internet access through more than 17,000 wired and wireless access points in more than 150 countries. A founding member and vice-chair of the WECA sub-committee Wireless Internet Service Provider roaming (WISPr), GRIC continues to pioneer roaming and remote Internet access via Wi-Fi, and provides its customers the ability to take advantage of broadband access points communications solutions.

This news release may include "forward-looking" statements, including projections about our business, within the meaning of customers the ability to take advantage of broadband access points Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. For example, statements in the future tense are forward-looking statements. These forward-looking statements are based on information available to us at the time of the release and we assume no obligation to update any such forward-looking statements. The statements in this release are not guarantees of future performance and actual results could differ materially from our current expectations as a result of numerous factors, including the possibility that we are unable to agree upon final commercial terms with HKNet to use and resell our new product offering, unforeseen issues as HKNet and other customers integrate our joint product offering into their operations, and the emergence of competing secure access technologies and protocols. These and other risks and uncertainties associated with our business are detailed in our most recent reports on Form 10-K and Form 10-Q on file with the SEC and available through

Note to Editors: GRIC, GRIC TierOne Network, GRICMeeting, GRICReps, GRIC MobileOffice, GRIC Alliance, and the GRIC logo are trademarks of GRIC Communications, Inc. All other trademarks mentioned in this document are the property of their respective owners.
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Publication:Business Wire
Geographic Code:1USA
Date:Apr 25, 2002
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