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HELP DESK.

QI'D LIKE to get in touch with a couple of old army friends. Is there any way to find someone's e-mail address?

Chris Hayles

AFINDING an e-mail address isn't as easy as looking up a number up in the phone book.

Sites such as BigFoot (search-uk.bigfoot.com) and WhoWhere (www.whowhere. com) which offer e-mail search facilities don't contain every e-mail address on the Internet, but often supply only the details of people registered with the Web site.

Some sites which search for e-mail addresses such as Four11 (www.four11.com) have been incorporated into major search engines.

Most of the larger search engines now offer their own e-mail specific searches. For example, Yahoo Mail Search (www.yahoo.co.uk/mailsearch/email.html).

Hotmail at www.hotmail .com has a directory of Hotmail users who chose to be listed but you must be a member yourself to use it.

QI'VE been using e-mail and surfing the Net for over a year now, but I would like to change my service provider. I have Tesco's software and want to install it on my computer, but I am not sure what to do about cancelling my present service provider.

Do I just e-mail them cancelling, or do I have to give them a period of notice?

Should I keep my present service provider and install the Tesco software as well, so I can decide which one I like best?

Barbara Goldstein

(barbgold@zoo.co.uk)

ATESCO advise you de-install your existing software first, in case there's any conflict between the two programs.

You should phone your company's technical help desk (Zoo Internet in your case) for advice and they will talk you through it over the phone.

Your contract with Zoo states that you have to give them 30 days notice, but they're quite relaxed about this.

For instance, if they receive your disconnection notice by e-mail on the 1st of the month, they'll disconnect at the end of that month to save you getting invoiced again.

If you've paid for a year in advance you won't be entitled to any refund if you cancel before the year is up.
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Title Annotation:Features
Publication:The Mirror (London, England)
Date:Oct 8, 1998
Words:359
Previous Article:Search engines.
Next Article:Caught in the Net..


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