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Guide to communicating with seniors. (Product Watch).

The SPRY Foundation, the research and education arm of the National Committee to Preserve Social Security and Medicare, and Caresource Healthcare Communications have published a book that seeks to improve communications among healthcare professionals, senior service organizations, and the older adults they serve. Communicating With Older Adults: A Guide for Health Care and Senior Service Professionals and Staff is written by Ann E. Benbow, PhD, SPRY's director of adult learning and technology. It presents separate sets of recommendations for four groups: healthcare professionals and clinical care workers; pharmacy professionals and staff; workers in long-term care and assisted living; and senior information and referral workers.

Recommendations are based on research that included examination of published work and interviews with experts in the fields of education, neuroscience, psychology, gerontology, communications technology, adult literacy, and marketing. The principles and recommendations in the guide reflect the areas of strongest agreement on the learning preferences and characteristics of older adults. Nineteen older adult learning factors are explained and crossreferenced to the book's suggestions and forms. Additional online and print resources and references are also included.

Communicating With Older Adults is available in papaerback, on CD-ROM, or as a combined book/CD-ROM package.

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Title Annotation:Communicating With Older Adults: A Guide for Health Care and Senior Service Professionals and Staff
Publication:Nursing Homes
Article Type:Book Review
Date:Jul 1, 2003
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