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Gold Quill 2004 Awards: of 920 entries from 21 countries, 38 received award of Excellence and 76 received awards of Merit. Let's celebrate the winners!

The Gold Quill Awards program is an annual international competition that offers professional communicators an opportunity to have their work evaluated by a Blue Ribbon Panel of expert judges. The 20 awards categories range from community relations to electronic and digital communication to marketing communication, with top entries receiving awards of Merit and Excellence. Additionally, the judges choose winners of the Jake Wittmer Award, which spotlights research excellence, and the Business Issue Award, which salutes the role of strategic communication in sustaining an organization facing serious economic or viability challenges. This year, IABC is also presenting the first annual Sharon Berzok Student Award of Excellence. For more information on the Gold Quill 2004 Awards, visit

The 2004 Gold Quill Awards program is sponsored by MERCER Human Resource Consulting


EXCELLENCE Louisiana Physical Therapy Association Campaign for Direct Access

* Deveney Communication New Orleans, LA, USA

Illinois Faces Reality: Stopping Teens from Dying for a Smoke

* Illinois Department of Public Health, and

* Golin/Harris International Chicago, IL, USA




* Bob Crawshaw

* Maine Street Marketing Canberra, Australia

TCFV "Break the Silence" Campaign

* Alison Croyle

* Vollmer Public Relations Austin, TX, USA

Get Focused Vision Campaign

* Pam Lapinski

* VSP * Sacramento, CA, USA

Speak Up. Speak Out. * Mary Brauer, Jerrod Resweber, Laura Stromberg

* Weber Shandwick Dallas, TX, USA, and

* TAASA Austin, TX, USA

MERIT Alliance Tire Professionals' Kids on Patrol Program

* Lisa Kimmel, Robyn Adelson, Jen Whatley, Melinda Hawkins

* Edelman Toronto, ON, Canada


EXCELLENCE Deveney Communication Holiday Campaign

* Deveney Communication New Orleans, LA, USA



MERIT Medco Health Celebrates Independence Day

* Medco Health Solutions, and

* Coyne Public Relations Franklin Lakes, N J, USA Barfoot & Thompson Media Relations

* Marie Hosking, Dee Crooks

* Network PR Auckland, New Zealand

RBC Insurance Travel Media Relations Campaign

* Kerry Gaetano

* RBC Insurance Mississauga, ON, Canada


EXCELLENCE Louisiana Physical Therapy Association Campaign for Direct Access

* Deveney Communication New Orleans, LA, USA Wildfire Prevention/ Education Program

* Communications and Fire Management Branches

* Saskatchewan Environment Regina, SK, Canada

Our Future is Wide Open

* Debbie Wilkie, ABC, Pam Bristol, ABC

* Saskatchewan Industry & Resources, and

* The Phoenix Group Regina, SK, Canada


How Do I Become a Great Master

* vita Kernel

* Studio Kernel Koper, Slovenia

Virginia Tax Amnesty Campaign

* American Management Systems Fairfax, VA, USA, and

* Virginia Department of Taxation

Hanson Brick: Launching North America's Largest Brick Manufacturer

* Daniel Tisch, Amber Wallace, Melissa Chang

* Argyle Rowland Communications Toronto, ON, Canada


* Online Billing Communication Team

* CenterPoint Energy Minnegasco Minneapolis, MN, USA

Brand Building: Vanguard's Plain Talk Education

* Participant Education Research & Development

* The Vanguard Group Malvern, PA, USA


EXCELLENCE Virginia Tax Amnesty Campaign

* American Management Systems Fairfax, VA, USA, and

* Virginia Department of Taxation

MERIT New Hope for Parkinson's

* Carrie Nelson

* Medtronic Minneapolis, MN, USA

InterfaceFLOR Launch

* Dome Communications Chicago, IL, USA

Establishing the K-Lane Kennels Brand

* Louise E. Yates

* K-Lane Kennels, and

* Kronau, SK, Canada

Sam Goody

* Laurie Bauer

* Musicland Group Minnetonka, MN, USA

Enjoy Your Health

* Holli Saris, VP of PR and Marketing

* Northwestern Memorial Hospital Chicago, IL, USA

TWO of a Kind

* Phoenix Group, and

* Saskatchewan Gaming Corp. Regina, SK, Canada


* Amy Cole, Tamara Colodny, Betsy Cooper

* Thornley Fallis Communications Toronto, ON, Canada

Travelocity's TotalPrice for Cars

* Janelle O'Haugherty, Al Comeaux

* Vollmer Public Relations/Travelocity Dallas, TX, USA Yahoo! Yodel Challenge

* Yahoo!, and

* Fleishman-Hillard Inc. San Francisco, CA, USA


EXCELLENCE Hyperfix 65/70

* Hetrick Communications, Inc. Indianapolis, IN, USA

MERIT Successful Implementation: Customer Refund, Phases 1 and 2

* Nerissa Villarico-Ronquillo for the Refund Management Task Force

* Meralco (Manila Electric Co.) Pasig City, Metro Manila, Philippines

Creating a Vision for the BC Coastal Forest Industry

* Virginia Aulin (TimberWest), Sarah Goodman (Weyerhaeuser), Steve Crombie (Interfor)

* TimberWest,

* Weyerhaeuser, and

* Interfor Vancouver, BC, Canada


EXCELLENCE Negotiations 2003 Communication Management

* Ronald Krusta, ABC, Shannon Rupnarain

* Alberta Medical Association Edmonton, AB, Canada

Anusa Gasi

* Agency Imelda Ogilvy

* University of Ljubljana Student Organization Ljubljana, Slovenia

IMpressing BMS With Leading-Edge Printers

* David Arrington, Nicholas Bartolomeo, Kristin Baumgartner, Jennifer Greenland, Patricia Patchet

* Bristol-Myers Squibb Co. Princeton, NJ, USA

FSRA: Sending Bankers Back to School

* Melanie Truscott

* Commonwealth Bank of Australia Sydney, NSW, Australia

HealthSpan--Buy Well, Live Well

* Jill D. Olds (Cummins Inc.), Donna S. Grummich (Towers Perrin)

* Cummins Inc. Indiana and

* Towers Perrin Ohio

NZ Post Superannuation Plan--Member Choice

* Michael Metzger

* Metzger Communications Wellington, New Zealand Plan de Comunicacion del Programa Pentatlon

* Carlos Wirth

* Telefonica de Argentina Buenos Aires, Argentina

Living Well Through Elements: Your 2003 Handbook

* Janice E Burnham

* The ROC Group Chicago, IL, USA

MERIT Ethical Conduct at Adelphia

* Ray Dravesky

* Adelphia Communications Denver, CO, USA

Project Giggles

* Karina O'Meara

* Cadbury Schweppes Melbourne, VIC, Australia

Intouch Strategy

* Amy Baird

* Ericsson Australia Melbourne, VIC, Australia

Snap!-NorskeCanada's Employee Magazine Relaunch

* Paul Skelhorne

* NorskeCanada Vancouver, BC, Canada

Powered to Please Communications Plan and Business Strategy Implementation

* Steve McGough

* Nextel Communications Reston, VA, USA

Zoom In on the Regions

* Rebecca Newton

* Nortel Networks Toronto, ON, Canada

Defence Housing Authority Transformation Strategy

* Stephanie Paul

* Phillips Group Brisbane, QLD, Australia

U.S. Bank 2003 Total Compensation Statement

* Kris Addington, Amy Litten, Mike Tyukodi, Doug Weidner

* Watson Wyatt & Co. Cleveland, OH, USA


EXCELLENCE Ceridian FSA Communication Campaign

* Christine Miller

* Millerwood Communications Bolton, MA, USA

MERIT Johnson & Johnson CareConnect

* Rosa Sexton (Johnson & Johnson), Don Greenhouse (Towers Perrin)

* Johnson & Johnson, in partnership with

* Towers Perrin

New York, NY, USA New Benefits Promotion Campaign for Annual Enrollment

* Howard C. Smith

* Smith Strategic for Marriott International, Inc. Arlington, VA, USA


MERIT CFS Communications Six Sigma Project

* Jerry Mikorenda

* JP Morgan Chase New York, NY, USA

Xcel Energy News Tracking System (XcelENTS)

* Xcel Energy Media Relations

* Xcel Energy Denver, CO, USA



* Romana Lilic

* Pristop communications, d.o.o. Ljubljana, Slovenia

MERIT Forward Momentum: FCC in Flight

* Cathy Ann Molnar

* Farm Credit Canada Regina, SK, Canada

Cotton Day Hong Kong-2003

* John Morgan (Golin/Harrins), Kennes Young (Forrest)

* Colin/Harris and

* Forrest Hong Kong

COPD Day at Yankee Stadium

* Ruane Communciations for Boehringer Ingelheim Pharmaceuticals, Inc. and Pfizer Inc. Roswell, CA, USA

IABC San Antonio Reaches for the Stars

* IABC San Antonio Board of Directors

* IABC San Antonio with Regnier Valdez San Antonio, TX, USA

HP's All-Employee Meeting

* Liza Jensen (Hewlett-Packard Co.), Christy Lang (ROI Communications, Inc.)

* Hewlett-Packard Co. and

* ROI Communications, Inc.

Build-A-Bear Workshop Comes to Canada

* Strategic Objectives Toronto, ON, Canada 2003 Annual Employee Meeting

* Deborah Wilson

* PPOM, LLC Southfield, MI, USA


EXCELLENCE Virginia Tax Amnesty Campaign

* American Management Systems Fairfax, VA, USA, and

* Virginia Department of Taxation

MERIT The Ayala Group of Companies' 2002 Annual Reports

* Teresita C. Villacorta

* Ayala Corp. Makati City, Philippines


EXCELLENCE New Hope for Parkinson's

* Carrie Nelson

* Medtronic Minneapolis, MN, USA

Innovation Web Site

* Ellen Parsons

* Farm Credit Canada Regina, SK, USA

Latest Click

* Mojca Jejcic

* Studio Kernel Koper, Slovenia

teamZine--TELUS Corporate Communications

* Mary Pat Barry (TELUS Corp.), Dianne A. Trach, ABC (Geneva Ventures Inc.)

* TELUS Corp. Edmonton, AB, Canada, and

* Geneva Ventures Inc. Calgary, AB, Canada

MERIT CBC Etiquette POP! Quiz

* The Communications Team

* AstraZeneca Canada Inc. Mississauga, ON, Canada

The Job of the Week newsletter

* Edward H. Lundquist, ABC

* Job of the Week Springfield, VA, USA

eCentral Campaign

* Michael Deas, ABC

* Lockwood Greene Spartanburg, SC, USA

Web Site Redesign

* Deborah Wilson

* PPOM, LLC Southfield, MI, USA Rotman Web Site

* Karen Christensen

* Rotman School of Management Toronto, ON, Canada

UNOS Corporate Web Site

* UNOS Web Team

* United Network for Organ Sharing Richmond, VA, USA

VSP Internet Experience Project

* Kim Barbieri, Communications Lead

* VSP Rancho Cordova, CA, USA


EXCELLENCE E-learning for Writing and Media Relations

* Wylie Rogers

* ABB Ltd Zurich Switzerland

A Day in the Life of Belo

* Dave Gardner

* Visions West

Colorado Springs CO USA

MERIT Think Rotman Video

* Karen Christensen, Producer

* Rotman School of Management Toronto, ON, Canada

Network Services Associate Forum Video

* Philip Kennedy, Kathy Loshbaugh, Julie Nurski, Lori Samazin, Jeff Tamblyn

* Sprint Overland Park, KS, USA

P.A.R.T.Y. Calgary Outreach Program

* Jamesina Leong-Huxley & Team Calgary, AB, Canada


EXCELLENCE If I Had the Chance ... Artwork from the Streets of Asia and the Pacific

* R. Salamon, L. Mallery, M. Samson, C. Caparas

* Asian Development Bank Manila, Philippines

2002 Annual Report

* Eaton Corp. Cleveland, Ohio, USA

Forward Momentum: 2002-03 Annual Report

* Cathy Ann Molnar

* Farm Credit Canada Regina, SK, Canada

Rotman Management Magazine

* Karen Christensen, Editor

* Rotman School of Management Toronto, ON, Canada


What's at Stake? Suncor's 2003 Report on Sustainability

* Brad Bellows

* Suncor Energy, Inc. Calgary, AB, Canada

Foster's Magazine, Cheers!

* Melissa Le Mesurier

* Foster's Group Limited Melbourne, VIC, Australia

Dining at Harvard 2004

* Brent M. Hale

* Harvard University Dining Services Cambridge, MA, USA

Lion Nathan 2002 and 2003 Annual Reports

* Mike Tisdall

* Insight Creative Limited Auckland, New Zealand

Redesigned Publication Connects Employees to Business Strategy

* Lynda Horton Denson, JR Neuhart

* International Truck and Engine Corp Warrenville, IL, USA

Healthy You

* Kerri Puskar

* Lehigh Valley Hospital and Health Network Allentown, PA, USA

Among Ourselves

* Nancy Brands Ward

* Los Angeles Times Los Angeles CA USA

Beyond Magazine

* Ruth Arnold

* TPG Amsterdam, Netherlands

2002 USAA Report to Members

* Rhonda Crawford, ABC

* USAA San Antonio TX USA

Walgreen World

* Liz Muhler

* Walgreens Co. Deerfield IL USA




* Jeannie Ng Dubbels

* The Citigroup Private Bank New York, NY, USA

2002 USAA Report to Members

* Rhonda Crawford

* USAA San Antonio, TX, USA

Seton Academy Recruiting Materials

* Words & Pictures, Inc. Homewood, IL, USA

MERIT BCBA Impulse External Communication Materials

* Javier Bravo

* ARCQO Mexico City, Mexico


* Marketing Communication Office

* De La Salle University-Manila Manila, Philippines


* Communication Services Team

* SCF of Arizona Phoenix, AZ, USA

Reaching Out: Designing an Effective 401(k) Brand

* Participant Education--Research & Development

* The Vanguard Group Malvern, PA, USA



EXCELLENCE If I Had the Chance ... Artwork from the Streets of Asia and the Pacific

* R. Salamon, L. Mallery, M. Samson, C. Caparas

* Asian Development Bank Manila, Philippines

Deveney Communication Holiday Campaign

* Deveney Communication New Orleans, LA, USA

MERIT Rebranding King's University College

* Robin Honey, R.G.D., Tania Testa Fleming, BPR

* HONEY Design, Marketing & Communications London, ON, Canada

"Bell Solar Cell" Golden Anniversary

* NREL Communications Team

* National Renewable Energy Laboratory Golden, CO, USA



EXCELLENCE Innovation Stories

* Myrna Stark Leader

* Farm Credit Canada Regina, SK, Canada


Do You Know Your Numbers? Saks Inc. 2003

* Kathryn E. Jandeska, Lisa Zapach

* Aon Consulting, Inc. Chicago, IL, USA

2002 Annual Report

* Gia L. Oei

* Fisher Scientific International Inc. Hampton, NH, USA

Recruitment Brochure

* Morag Farquharson, Jodi Macpherson, Kirsten Martiniuk

* Mercer Human Resource Consulting Toronto, ON, Canada

AAHP Medicare Reform Speech

* David Himmel, ABC

* PacifiCare Health Systems Cypress, CA, USA

Aim High

* Tracey Kincaid, ABC

* PacifiCare Health Systems Cypress, CA, USA

The Art of Self-Insurance

* David A. North

* Sedgwick Claims Management Services Inc. Memphis, TN, USA

Secret's Out Now

* Deborah Rieselman

* University of Cincinnati Cincinnati, OH, USA

Constellation Energy 2002 Annual Report

* Nancy Caplan (Constellation Energy) and Mike Klodnicki (Mike Klodnicki & Associates)

* Constellation Energy Baltimore, MD, USA, and

* Mike Klodnicki & Associates Atlanta, GA, USA



MERIT Captain Morgan Monumental Tour of Canada

* Strategic Objectives Toronto, ON, Canada

HARMONY DAY 2003 (above) Maine Street Marketing receives an Excellence award in Community Relations for its work with Australia's Department of Immigration, Multicultural and Indigenous Affairs to promote a national day that focuses on Australia's multicultural diversity. The project included strategic campaign development, national and local media relations, management of important partnerships, radio and television promotions and assistance with production and distribution of campaign materials.

PROGRAMA DE INICIATIVAS PENTATLON (below) Telefonica de Argentina S.A. wins an Excellence award in Employee Member Communication for its campaign to reinvigorate employees. Due to the challenges posed by Argentina's economic difficulties and the subsequent demoralizing effect on the company, Telefonica sought to give employees opportunities to improve the company, encourage employee creativity and innovation, boost company morale and employee participation and foster the view that Telefonica values its employees' ideas and contributions. Employees were invited to generate new ideas regarding how to increase profits, decrease expenses, discourage competition among employees, improve company procedures and promote a customer-centered company culture. To inform and motivate employees, the campaign used various mediums such as the company's intranet site, corporate events in Buenos Aires and elsewhere in Argentina, e-mail communication and promotional items like pens and stickers.

CAMPAIGN FOR DIRECT ACCESS (above) Deveney Communication and the Louisiana Physical Therapy Association win an Excellence award in Multi-Audience Communication for a lobbying campaign to help patients gain direct access to physical therapy by changing an outdated law. Although aimed primarily at Louisiana legislators, the campaign also sought to reach the media and the general public through direct mail and e-mail appeals, speaking engagements and an awards program created for legislators. Louisiana ultimately became the 36th U.S. state to allow direct access to physical therapy.


Millerwood Consulting and Ceridian win an Excellence award in Benefits Communication for a campaign to increase employee awareness and participation in flexible spending accounts for healthcare and dependent care expenses. Focusing on employees who didn't currently save pre-tax dollars through payroll deductions, the web-based campaign offered Ceridian client companies two animated web commercials, featuring a cartoon superhero to communicate the advantages of the program. As a result, participation increased approximately 15 percent.

IF I HAD THE CHANCE ... ARTWORK FROM THE STREETS OF ASIA AND THE PACIFIC (below) Asian Development Bank wins an Excellence award in Special Publications for its book showcasing art by more than 1,000 street children, expressing their dreams for an education, a clean environment, a world without war, a happy family, a roof over their heads and a career. The primary audience for the book is policymakers and decision makers around the world who have the ability to respond to the needs of these children and make a difference in their lives.

GET FOCUSED VISION CAMPAIGN (above) VSP, a U.S.-based provider of eye care insurance, receives an Excellence award in Community Relations for its campaign to bring national attention to the importance of regular eye care for school-aged and pre-school children. The campaign included "Get Focused Day" community outreach events, an educators' tool kit and "Get Focused" classroom curriculum as well as promotions to support and publicize each of the campaign's components.

SASKATCHEWAN WILDFIRE PREVENTION/ EDUCATION PILOT PROJECT (below) Saskatchewan Environment, the provincial agency responsible for protecting forest resources in Saskatchewan, Canada, receives an Excellence award in Multi-Audience Communication. The project involved a coordinated public information/education program aimed at reducing the number of human-caused wildfires. The agency conducted fire awareness surveys and produced radio and print ads, posters, articles, library bookmarks, direct-mail brochures, highway signage, a web site and personal presentations.


This year's winners of the Jake Wittmer Award represent outstanding use of research in development and execution of a communication program. Gold Quill entrants Lindsay Elbom of Weber Shandwick Worldwide and Allison Croyle of Vollmer Public Relations will be honored at the Gold Quill luncheon, 7 June in Los Angeles.

Elbom's entry, submitted on behalf of the Texas Association Against Sexual Assault, showcases an innovative public awareness campaign, "Speak Up. Speak Out." The work is based on bone-chilling statistics: Someone is raped in Texas every two minutes and 2 million people (13 percent of the population) have been victims of sexual assault, and for every incident reported, four others are not. A comprehensive, statewide survey showed that fewer than half of Texans were aware of sexual-assault services available in their communities. The campaign used reallife sexual assault stories of six Texas women to create awareness and understanding among its target audience of teens, young adults and Hispanics.

Croyle's award-winning campaign for the Texas Council on Family Violence and the Battered Women's Movement dealt with another difficult issue--domestic violence. Quantitative and qualitative research revealed disturbing statistics: 74 percent of Texans said that they, a family member, friend or co-worker had experienced some form of violence in their lifetime, 31 percent said they had been severely abused and more than one in four had been abused by their spouse or partner.

"Break the Silence," a multi-year public service campaign, sought to increase awareness of the issue, trigger a grassroots call to action and motivate women to speak out. This fully integrated and bilingual program (English and Spanish) was based on a three-phase multimedia strategy in which television and radio commercials, combined with media and public relations activities, were used to drive home the messages.


2004 Recipient: Community Relations Break the Silence. Make the Call. The Vollmer Public Relations Team and Saurage Research Texas Council on Family Violence Austin, TX, USA

2004 Recipient: Community Relations Speak Up. Speak Out. Laura Stromberg, Jerrod Resweber, Mary Brauer Weber Shandwick, Texas Association Against Sexual Assault Dallas and Austin, TX, USA

Jake Wittmer, ABC (1919-1981), an IABC chairman and founder, believed that research is essential to the communication process. The lake Wittmer Award was established by the IABC Research Foundation, the research and development arm of IABC, with generous support from Bob Berzok, ABC, to recognize outstanding worldwide research commissioned or developed by an organizational communicator. The lake Wittmer Award is given to an entrant who has used research effectively to develop a successful communication project. All Gold Quill winners are automatically considered for this recognition.


IABC's 2004 Business Issues Award goes to Virginia Aulin, vice president of public affairs for TimberWest, a forest management company. Aulin's communication program orchestrated a turnaround for British Columbia's forestry industry.

Working in partnership with forestry giants Weyerhaeuser and Interfor, TimberWest addressed the needs of an industry on the verge of economic disaster. Harvest levels, profitability and capital investment were declining. The industry faced complex issues such as restrictive regulations, outdated and excess equipment and mills, prohibitive trade barriers, changing market conditions and aggressive foreign competition that was driving up costs. The industry needed a CDN$1 billion capital investment to modernize operations and win back the U.S. and Japan markets.

Beyond simple education, a vision for the future of the industry was needed. Relying on a combination of media and public relations tactics to deliver messages, the communication strategy influenced a groundswell of positive public opinion, setting the stage to influence proactive support from labor and government stakeholders.


2004 Recipient: Issues Management and Crisis Communication Creating a Vision for the BC Coastal Forest Industry Virginia Aulin, Sarah Goodman, Steve Crombie TimberWest Forest Corp., Weyerhaeuser, Interfor Vancouver, BC, Canada

The Business Issue Award is given annually by the Gold Quill Blue Ribbon Panel. The panel chooses one winning entry that exemplifies the most outstanding work and strategic involvement in addressing a critical and current business issue that poses a significant threat to the economic well-being or continued viability of an organization. The entry must present a clear, effective and innovative resolution with measurable results, and serve as a model for other projects focusing on this specific business issue. All Gold Quill winners are automatically considered for this award.


A struggling California economy forced the state educational system to cut US$50 million in funding, introduce a hiring freeze and whittle student services down to the bare necessities. Faced with the prospect of losing the university's alumni publication, Link magazine, California State University student Erica Gandy came up with a plan to save the publication. Her campaign ultimately improved the magazine's quality and made it a marketing tool to raise much-needed funding from 15,000 alumni.


2004 Recipient: Erica Gandy Link magazine Tehama Group Communications California State University at Chico Chico, CA, USA

The Sharon Berzok Student Award of Excellence is the highest student award given by the IABC Research Foundation. All entries are considered for this award, which is judged on overall excellence and creativity.


Mary Pat Barry TELUS Corp. Edmonton, AB, Canada

Ginger Bertrand Bertrand Communications Inc. Kingwood, TX, USA

Sharon D. Bond Bond Communications Inc. Park Ridge, IL, USA

Lea A. Bryden Capital Health Halifax, NS, Canada

Pablo Casares Soluciones de Comunicacion S.C. Mexico City, DF, Mexico

Mary Ann Copp Strategic Corporate Communications Ridgewood, N J, USA

Jo Curkpatrick Span Communication Australia West Melbourne, VIC, Australia

Carol Dix, ABC Southbank University London, England

Deborah L. Dupont ING Hartford, CT, USA

David Dworsky Dworsky Corporate Communication New York, NY, USA

Mark W. Estes, ABC Salt River Project Phoenix, AZ, USA

Julie P. Finley, ABC Loaves & Fishes Centers Inc. Portland, OR, USA

Katherine L. George, ABC, CAE Catalina Communications Fredericksburg, VA, USA

Claude-Jean Harel Farm Credit Canada Regina, SK, Canada

Maureen Healey, ABC Michael Smith Foundation for Health Research Vancouver, BC, Canada

Jennifer L. Homer, ABC ASTD Alexandria, VA, USA

Ann M. Krzmarzick Endocardial Solutions Vadnais Heights, MN, USA

Ronald Kustra, ABC Alberta Medical Association Edmonton, AB, Canada

Jill LaNouette Cardinal Health Dublin, OH, USA

Richard A. Layton Transform Communications Portland, OR, USA

Linda Lee, MC, ABC Manitoba Public Insurance Winnipeg, MB, Canada

Theresa C. Lee Harmony Gold Mining Co. Randfontein, South Africa

Peter M. Mayne Farm Credit Canada Regina, SK, Canada

Mary Ann McCauley, ABC Catalyst Communications Chanhassen, MN, USA

Martha Murphy TurnerDillon LLC Winston-Salem, NC, USA

Jeffrey D. Dry, APR Deveney Communication New Orleans, LA, USA

Keith E. Philpott Keith Philpott Photography Lenexa, KS, USA

Marie T. Raperto Cantor Executive Search Solution New York, NY, USA

Diane Riddell Royal Canadian Mounted Police Ottawa, ON, Canada

Terrie A. Santamaria Corporate Communication Solution Herndon, VA, USA

Keith A. Sheldon, ABC, APR Chico State University Chico, CA, USA

Alan Tang Olomana Marketing Communications Honolulu, HI, USA

Martha B. Terry Towers Perrin Boston, MA, USA

Nadine Walz TransAIta Corp. Calgary, AB, Canada

John Williams Joe Williams Communications Inc. Bartlesville, OK, USA

Gwen W. Young Young Communications Group Los Angeles, CA, USA

Susan Zwarych CONEXUS Credit Union Regina, SK, Canada


Richard Barger, ABC, APR Kansas City, MO, USA

Warren Bickford Gryphon Reputation Management Regina, SK, Canada

Bill Briggs San Jose State University San Jose, CA, USA

Alice Brink, ABC, APR Vollmer Public Relations Houston, TX, USA

Scott Cytron, ABC Cytron and Co. Dallas, TX, USA

Connie Eckard, Ph.D., ABC Will Communicate For Money/Food Richland, WA, USA

Marcus Ferrar Marcus Ferrar Strategic Communications Geneva, Switzerland

Dave Gardner Visions West Colorado Springs, CO, USA

Kellie Garrett, ABC Farm Credit Canada Regina, SK, Canada

Paul Goldman New York Life New York, NY, USA

Juan-Andres Rincon Gonzalez Anahuac University Huixquilucan, MX, Mexico

Katherine George, ABC Catalina Communications Fredericksburg, VA, USA

Ann Kennedy-Perkins AKP Communications Ltd. Auckland, New Zealand

David Kistle, ABC Padilla Speer Beardsley Minneapolis, MN, USA

Donna Lindell Manulife Toronto, ON, Canada

Edward Lundquist, ABC Anteon Corp. Fairfax, VA, USA

Wilma Mathews, ABC Arizona State University Tempe, AZ, USA

Mary Ann McCauley, ABC Catalyst Communications Chanhassen, MN, USA

Michael Metzger Metzger Communications Wellington, New Zealand

Lea Peterson Mercer Human Resource Consulting Boston, MA, USA

Gall Pickard, ABC Midlyn HR Communications West Vancouver, BC, Canada

Charles Pizzo PR, Crisis and Labor Communication New Orleans, LA, USA

Phillip Raskin Vanguard Communications Washington, DC, USA

Sharon Rorman, ABC, APR Aztec Communication Las Vegas, NV, USA

Susan Rosthal University of Houston Houston, TX, USA

Chris Schermer Schermer Kuehl Marketing Communication Minneapolis, MN, USA

Fiona Scott Marsh Sydney, NSW, Australia

Keith Sheldon, ABC, APR California State University Chico, CA, USA

Angela Sinickas, ABC Sinickas Communications Costa Mesa, CA, USA

Jane Voisard PartnerComm Inc. Arlington, TX, USA

Claire Watson, ABC, APR Farm Credit Canada Regina, SK, Canada

Anna Willey, ABC SaskPower Regina, SK, Canada
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Publication:Communication World
Geographic Code:8AUST
Date:May 1, 2004
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