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Browse Gilster, Susan; Dalessandro, Jennifer

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Title Type Date Words
Service model fosters greater staff satisfaction: culture change reaps untold benefits. Cover story Feb 1, 2010 1518
Introducing the first leadership model for LTC administrators: S.E.R.V.I.C.E. is the acronym, and spelling it out explains its value. Aug 1, 2009 2726

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