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GM ISSUES STATEMENT IN RESPONSE TO RESULTS OF J.D. POWER STUDY ON 1993 NEW CAR AND TRUCK INITIAL QUALITY

 DETROIT, May 27 /PRNewswire/ -- The following is a General Motors (NYSE: GM) statement in response to results of the J.D. Power & Associates Study on 1993 New Car and Truck Initial Quality. The statement should be attributed to Ronald H. Haas, vice president, Quality & Reliability, GM North American Operations.
 We are obviously pleased with the results of the J.D. Power & Associates survey which once again recognizes a number of GM products and plants as leaders in quality.
 The J.D. Power Study confirms our own internal findings that General Motors continues to make outstanding progress in this vitally important measure, and in fact was the most improved auto manufacturer in the industry for 1993.
 While studies are designed to produce top-to-bottom rankings, the fact is that the quality gap is now so extremely small it's hardly discernible. For example, in 1993 there are 48 models sold in the U.S. with less than one problem per car and 10 of those are produced by General Motors. The J.D. Power Study also shows that quality is no longer an issue of "Domestics vs. Japanese," but is now between individual manufacturers regardless of location.
 GM takes particular pride in the following results of the J.D. Power Study:
 -- The GM Fort Wayne, Ind., Assembly Plant, which produces the
 Chevrolet and GMC full-size pick-up truck, is the highest quality
 truck plant in all of North America, and will receive the
 J.D. Power Silver Plant Quality Award for 1993.
 -- The Buick Park Avenue is among the top 10 of all cars sold in
 the U.S.
 -- The Oklahoma City Assembly Plant, which was rated the best plant
 in 1992, missed being recognized once again by just 0.11 of a
 problem per car.
 -- The Orion Assembly Plant, which produces Cadillac DeVilles and
 Oldsmobile 98 models, was the fourth best car plant in North
 America, tied with Oklahoma City.
 The employes of our Fort Wayne, Orion, Oklahoma City, Wentzville, and the Buick Motor Division should be especially proud of their achievements. At the same time, we congratulate all of the employes in GM's new North American Operations on their accomplishments in moving GM quality levels to new highs this model year.
 -0- 5/27/93
 /CONTACT: John F. Maciarz of GM News Relations, 313-556-2034/
 (GM)


CO: General Motors Corporation; J.D. Power & Associates ST: Michigan IN: AUT SU:

SB -- DE032 -- 3053 05/27/93 15:05 EDT
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Date:May 27, 1993
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