Printer Friendly

GM EMPLOYEES TO HEAR VOICE OF CUSTOMER

 DETROIT, Jan. 7 /PRNewswire/ -- Have you ever wanted to talk with the people who build your favorite cars and trucks? You will have the opportunity to talk with about 160 such General Motors (NYSE: GM) plant employees from across the United States and Canada during the 1994 North American International Auto Show from Jan. 8-15.
 United Auto Workers (UAW) and salaried employees from automotive assembly and engine plants will be available in each of General Motors' car and truck displays. The employees will share their manufacturing and assembly expertise, while at the same time listen to the voice of the customer.
 This UAW-GM employee participation program is sponsored by the Quality Network, a joint effort to create a total corporate-wide quality process that focuses on product quality and total customer satisfaction and enthusiasm through people, teamwork and continuous quality improvement.
 GM Chief Executive Officer and President John F. Smith Jr. and Stephen P. Yokich, UAW vice president and director of the General Motors Department, are co-chairs of GM's North American Operations UAW-GM Quality Council.
 "We are proud that the GM men and women who build the product and know it best will have the opportunity to discuss and present their vehicles to the customer," Smith and Yokich said. "We are working together to produce the highest quality vehicles and are confident people attending the show will see that GM and the UAW are truly focused on customer satisfaction."
 Yokich further stated, "Having UAW-represented employees participate in auto shows is testimony to our commitment to product quality and the confidence we have in our members and the products they build."
 This is the sixth year UAW-GM employees have participated in the North American International Auto Show in Detroit.
 -0- 1/7/94
 /CONTACT: Phil Saunders of GM Quality Network, 313-556-6243/
 (GM)


CO: General Motors Corporation; United Auto Workers ST: Michigan IN: AUT SU:

ML -- DE015 -- 0171 01/07/94 13:01 EST
COPYRIGHT 1994 PR Newswire Association LLC
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1994 Gale, Cengage Learning. All rights reserved.

Article Details
Printer friendly Cite/link Email Feedback
Publication:PR Newswire
Date:Jan 7, 1994
Words:321
Previous Article:INFORMATION INDUSTRY ASSOCIATION APPLAUDS INFORMATION CONTENT COMPANIES' INCLUSION ON NATIONAL INFORMATION INFRASTRUCTURE COMMITTEE
Next Article:ELECTRO-WIRE ACQUIRES LEADING GERMANAUTOMOTIVE ELECTRICAL SYSTEMS SUPPLIER
Topics:

Terms of use | Copyright © 2017 Farlex, Inc. | Feedback | For webmasters