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GENERAL RENT-A-CAR NOW ON-LINE WITH AVIS TECHNOLOGY; COMPUTER RENTAL SYSTEM OFFERS MORE CAPABILITIES

 GENERAL RENT-A-CAR NOW ON-LINE WITH AVIS TECHNOLOGY;
 COMPUTER RENTAL SYSTEM OFFERS MORE CAPABILITIES
 HOLLYWOOD, Fla., Sept. 1 /PRNewswire/ -- Service is faster than ever at General Rent-A-Car's nationwide locations, thanks to a computer service system supplied by WizCom International, Ltd., the computer services subsidiary of Avis, Inc., that links customers to all major travel agent computer reservations networks with one switch.
 General contracted with WizCom for an integrated computer systems package to handle General's rental counter and back office computing needs. General entered into a similar agreement in 1990 for WizCom's reservation system, which proved to be a successful move. The combination of the two now gives General a system that has more capability than most car rental companies.
 "We tested smaller systems, but were not able to find any that could effectively handle our volume," said Mark Duffy, General Rent-A- Car's vice president of Administration. "Being a growing company that caters to all levels of domestic and international business, it is imperative that we have a system that can handle all the variables. WizCom is providing us with the time-proven Avis software and hardware that can do just that and, in addition, give us the capacity for unlimited growth."
 General customized WizCom technology to suit its needs and named its state-of-the-art reservation and rental system Pacesetter. All General Rent-A-Car locations are on line (real time) with WizCom's mainframe computer.
 With Pacesetter, General now can:
 -- Process rental transactions three times faster than before
 -- Process reservations instantly
 -- Provide direct access to all major airline reservation
 systems and manage last car availability
 -- Keep field locations current on rates at all times
 -- Process late changes and close-outs faster than in the past
 with virtually no down-time
 -- Enhance tracking capabilities for various rate plans and
 special programs
 -- Expand rate plans to better serve tour sales
 -- Enhance yield management capabilities
 "Improving service for customers and travel agents is a key element of General's 'Going All Out' philosophy," said F. Paul Silicato, president and CEO of General Rent-A-Car. "The advances the company has made in the last two years with computer technology are part of General's overall plan to become the finest car rental company anywhere."
 General features free unlimited mileage, and a quality fleet of late-model, air-bag equipped Chrysler cars. All General rental locations are corporately owned and operated to ensure the highest levels of service and products. General now offers the added convenience of in-terminal rental counters in 50 percent of the airports it serves.
 Reservations or more information may be obtained by calling a travel agent or General Rent-A-Car at 800-327-7607 (CRT: ZN).
 -0- 9/1/92
 /CONTACT: Janet P. Maizner or Kathryn Higham of Maizner & Franklin, 305-761-8888, for General Rent-A-Car/ CO: General Rent-A-Car ST: Florida IN: AUT LEI SU: PDT


SS-AW -- FL003 -- 5392 09/01/92 11:25 EDT
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Publication:PR Newswire
Date:Sep 1, 1992
Words:466
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