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GENERAL MOTORS ISSUES RESPONSE TO J.D. POWER & ASSOCIATES STUDY

 DETROIT, June 17 /PRNewswire/ -- The following statement covering the J.D. Power & Associates Study on 1993 Sales Satisfaction may be attributed to J. Michael Losh, vice president and group executive of GM NAO Vehicle Sales, Service and Marketing:
 The focus of the entire General Motors (NYSE: GM) organization including its dealers is on total customer satisfaction and the latest J.D. Power Sales Satisfaction Study clearly shows that our efforts are being recognized by the customer. We are extremely pleased that GM has four of the top nine passenger cars in the latest survey, and four of the top five in the truck sales satisfaction index, with Oldsmobile leading the list. These represent all of the GM Divisions offering truck products.
 We congratulate our dealer organization for their outstanding accomplishments in achieving total customer satisfaction.
 -0- 6/17/93
 /CONTACT: John F. Maciarz of GM News Relations, 313-556-2034/
 (GM)


CO: General Motors Corporation; J.D. Power & Associates ST: Michigan IN: AUT SU:

SB -- DE029 -- 3305 06/17/93 17:15 EDT
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Publication:PR Newswire
Date:Jun 17, 1993
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