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GE'S CARPRO AUTOMOTIVE SERVICE PUTS CONSUMERS IN CONTROL OF AUTO REPAIRS

 MINNEAPOLIS, March 19 /PRNewswire/ -- Car owners fed up with band- aid repair jobs, service shop surprises and high prices are taking control of their vehicle maintenance with the help of CARPRO, a consumer automotive service based in Eden Prairie, Minn.
 CARPRO, a division of GE Capital Fleet Services, is an automotive advisory and referral service that is available in the Twin Cities area. For an annual fee of $59 CARPRO members receive a variety of automotive advisory services via toll free phone access to a certified CARPRO mechanic. These services include repair advice, pricing, and referral to CARPRO certified shops; maintenance, warranty and recall information; new car purchase and ownership information; used car pricing advice; and valuable discount coupons.
 "CARPRO takes the hassle and uncertainty out of the car repair process," said David Glessner, president of CARPRO. "Most car owners feel powerless when dealing with car maintenance and repairs, especially at the garage. With CARPRO you have easy access to a certified mechanic who works for you -- now you're back in control."
 CARPRO members call for assistance and speak directly to ASE (Automotive Service Excellence) certified mechanics. CARPRO mechanics are backed by a large information database built from the service records of thousands of foreign and domestic vehicles. A CARPRO membership covers all of a family's personal household vehicles.
 CARPRO receives no compensation for referrals to certified shops. To obtain CARPRO certification, service shops must demonstrate integrity through commitment to quality work and customer service. The application process includes a thorough inspection of each individual shop by CARPRO representatives.
 CARPRO membership includes a limited guarantee on quality work and a fair price when members are referred to a CARPRO certified garage.
 CARPRO members also receive a full refund of their annual fee if not completely satisfied with the overall service of CARPRO.
 GE Capital Fleet Services is the leading global fleet management company with more than 620,000 cars, trucks and specialty vehicles under lease and service management. It has been managing automobile costs for corporate America for more than 43 years. GE Capital, headquartered in Stamford, Conn., a wholly owned subsidiary of General Electric Company, is a diversified financial services company with assets exceeding $92 billion. GE Capital's financing activities include specialty insurance, consumer services, specialized financing, equipment management and mid-market financing. GE is a diversified manufacturing, technology and services company with operations worldwide.
 -0- 3/19/93
 /CONTACT: Bob Cochrane of GE Capital Fleet Services, 612-828-2916, or David A. Glessner of CARPRO, 612-828-1025/


CO: GE Capital Fleet Services, CARPRO ST: Minnesota IN: AUT SU: PDT

AL -- MN011 -- 7951 03/19/93 14:34 EST
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Publication:PR Newswire
Date:Mar 19, 1993
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