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GAS COMPANY LAUNCHES NEW EVENING SERVICE HOURS AND 24-HOUR-A-DAY, SEVEN-DAY-A-WEEK SERVICE BUREAU

 GAS COMPANY LAUNCHES NEW EVENING SERVICE HOURS
 AND 24-HOUR-A-DAY, SEVEN-DAY-A-WEEK SERVICE BUREAU
 LOS ANGELES, Dec. 2 /PRNewswire/ -- Beginning today, utility customers can schedule a service call from the local Southern California Gas Co. office in the evening, up to 8 p.m. This is the first time the utility has offered evening service.
 "Our customers have told us that evening service would be a great convenience to them," noted Billy Ware, manager of customer services. "And our employees are prepared to provide this new, additional service offering."
 Customers may schedule a service call within the time block most convenient for them: morning, afternoon or evening. This applies to routine service, such as lighting furnace pilot lights and adjusting appliances. Safety-related calls, such as gas leaks, are handled immediately, anytime day or night, weekends or holidays.
 In addition to the extension of its field service hours, The Gas Co. is also expanding telephone accessibility to 24 hours a day, seven days a week. This means customers can call anytime to arrange for service, appliance adjustments, pilot lighting or to make billing inquiries.
 The new service offerings are part of a package of customer service enhancements recently approved by the California Public Utilities Commission. Details of additional new services will be announced later.
 -0- 12/2/91
 /CONTACT: Michelle Bagley or Ralph Cohen of Southern California Gas Co., 213-244-3030/ CO: Southern California Gas Co. ST: California IN: UTI SU:


KJ-CH -- LA019 -- 8461 12/02/91 15:24 EST
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Publication:PR Newswire
Date:Dec 2, 1991
Words:246
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