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GAS COMPANY ASKS CUSTOMERS TO BE PATIENT WHILE CALLING FOR GAS SERVICE

 GAS COMPANY ASKS CUSTOMERS TO BE PATIENT
 WHILE CALLING FOR GAS SERVICE
 LOS ANGELES, Dec. 5 /PRNewswire/ -- Gas Co. customers calling to have furnace pilots relighted and other gas services are being asked to be patient and not hang up while waiting for a customer service representative to come on the line.
 "Due to the recent high winds, cooler evenings and the usual increase in requests for service at the first of the month, our service bureaus are handling a tremendous volume of calls from customers," said Billy Ware, manager of customer services.
 "We want our customers to know that we are doing all we can to service their needs in a timely manner," he added. "Because of the seasonal high volume of service orders we're receiving, we're now scheduling house calls two to three days from the day the order is placed."
 The official said gas company service bureaus are open 24 hours a day, seven days a week, to take service requests. Customers may call any time of the day to request service. The phone number appears on the monthly gas bill or customers may refer to the white pages of the telephone directory for the gas company office nearest them.
 -0- 12/5/91
 /CONTACT: Denise King of the Southern California Gas Company, 213-244-3030/ CO: Southern California Gas Company ST: California IN: UTI SU:


DM-SE -- LA040 -- 9931 12/05/91 20:10 EST
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Publication:PR Newswire
Date:Dec 5, 1991
Words:236
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