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Fuller explanation needed.

EVEN in these days of email and internet banking, thousands of people, particularly in rural areas, rely on their local post office to send letters and parcels and look after their finances.

So it is with some alarm that we discover, following a freedom of information request, that 17 North East branches have remained "temporarily closed" for more than a year - and seven out of 20 for over five years.

The Royal Mail say that this not unusual, with many branches closed while refurbishment and other work goes on or for reasons beyond their control. If that is correct, we certainly wouldn't want to be relying on the people carrying out the work to give our place a sprucing up.

Joking aside, we would urge the Royal Mail to think of their customers and either announce that these branches are closing permanently or, better still, get them up and running again - posthaste.

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Title Annotation:Features
Publication:The Journal (Newcastle, England)
Date:Jan 2, 2015
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