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First Citizens Introduces Simplicity And Power To PC Banking

RALEIGH, N.C., Nov. 25 /PRNewswire/ -- First Citizens Bank today introduced First Citizens Direct PC Banking, a simple, powerful new alternative in personal computer-based banking in North Carolina.

First Citizens' PC Banking option allows both novice computer users and advanced users of all types of money management programs to access their account data 24 hours a day, seven days a week -- on a Mac or IBM-compatible PC. Though First Citizens Direct PC Banking supports all the major personal financial management software programs, customers don't need a money management program like Quicken or Managing Your Money to use First Citizens PC Banking. Customers can review account information and complete transactions -- including paying bills -- using the Windows-style software provided by the bank.

"When we asked our customers, they told us they wanted a PC banking option that was secure, worked with -- and without -- the major personal finance programs, and that was simple to use," said First Citizens Vice Chairman James B. Hyler, Jr. "They said they wanted PC banking that was simple, but powerful."

First Citizens Direct PC Banking delivers account balances and information on recent and scheduled transactions. It allows customers to transfer funds, pay bills, and communicate with the bank via email. With First Citizens Direct PC Banking, novice computer users can easily perform routine banking transactions by following directions on a computer screen. Customers who use any of the major personal finance software products like Quicken or Managing Your Money can download their account information into these programs, if they desire.

"Some of our customers are very familiar with computers, and others are just beginning to learn. Because of the broad base of people out there who have told us they want to do PC banking, we had to make First Citizens Direct PC Banking useful and easy to understand at the same time," said Hyler. He added that the bank expects to extend availability of PC Banking to First Citizens' Virginia markets in 1997.

For enhanced security, First Citizens customers contact the bank's computers directly through a closed, private network, to receive account information. The system also uses encryption similar to that used for ATM PINs, as well as special desktop software and a PIN number.

To use the service with a First Citizens checking account, customers need either: an IBM-compatible PC running Microsoft Windows 3.1 or Windows 95, or a Mac running System 7. They will also need at least 4MB of RAM, 4MB of hard disk space, and a modem for on-line access.

New and existing First Citizens customers simply call 1-888-FCDIRECT to sign up. Customers who sign up now for PC banking receive 60 days' free service. After that, regular checking account customers pay a monthly service fee of $5.95, which includes 20 bill payments per calendar month. The bank's Quest and Senior Quest customers pay a discounted monthly fee.

Under First Citizens Direct, the bank also offers Business Express, a PC-based banking product for small businesses, and Data Net, a product for mid-sized companies. In addition, the bank offers an advanced telephone banking service (1-888-FCDIRECT) that allows customers to open deposit accounts, check balances, transfer funds and apply for loans.

Raleigh, NC-based First Citizens Bank operates more than 300 branches serving 186 towns and cities in North Carolina, Virginia and West Virginia. Its world wide web page is located at

SOURCE First Citizens Bank
 -0- 11/25/96

/CONTACT: Christopher Bubin, First Citizens Bank, 919-755-2716/


CO: First Citizens Bank ST: North Carolina IN: FIN SU: PDT

JB -- CHM011 -- 3860 11/25/96 15:00 EST
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Publication:PR Newswire
Date:Nov 25, 1996
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