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Farmers buys computers for its agents. (Property/Casualty).

Farmers Insurance Group is outfitting its agency force with new Dell personal computers. About 14,000 agents and district managers will receive these computers for business use.

Farmers agents typically are responsible for their own equipment. Agents and district managers currently use the IBM AS400 system, and they will continue to use this as the staple of their operations. Farmers decided to provide agents with a personal computer as it will complement the existing system, expand the agents' capabilities in better serving their clients and help agents transform to the company's vision of e-enablement, or what Farmers calls the "e-agent."

"While we are committed to a high-tech, connected future, this does not mean Farmers is becoming an online insurance provider," said Martin D. Feinstein, chairman of the board, president and chief executive officer of Farmers. "Our existing technology, coupled with these computers, will enable agents to better and more professionally operate their agencies so they can devote themselves even more to building relationships of trust with their customers and provide unsurpassed personal service in insurance and financial services."
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Title Annotation:Farmers Insurance Group's agents and managers use Dell computers
Comment:Farmers buys computers for its agents. (Property/Casualty).(Farmers Insurance Group's agents and managers use Dell computers)
Publication:Best's Review
Article Type:Brief Article
Geographic Code:1USA
Date:Apr 1, 2002
Words:178
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