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Families blast care home; COMPLAINTS OF UNTREATED WOUNDS AND RELATIVES LEFT 'FILTHY'.

Byline: PHOEBE WESTON ECHO Reporter phoebe.weston@trinitymirror.com @phoeb0

A FAMILY have spoken of their shock at discovering a horrific oozing ulcer on the leg of their elderly relative.

Joan Sass, an 89-year-old dementia sufferer who lived at Woolton Manor care home, was admitted to the Royal Liverpool hospital with a chest infection - where her family discovered the injury, which developed over more than a year.

Doctors detected a smell coming from Mrs Sass's, leg which was bandaged, but they were unable to unwrap it because it was infected, so had to cut the bandage off.

Mrs Sass's son, Paul, said: "My mother was screaming in agony and whoever had put it on had put cotton wool directly on an open wound.

"The stench of the wound was disgusting and the hospital went mad and told us to report this to the care guard."

The family said they later found out that the wound was the result of an incident that happened 15 months previously, in which Mrs Sass suffered a cut to her leg.

Mrs Sass's granddaughter, Jennifer, added: "My dad sent me the pictures on Hallowe'en and I thought it was some kind of Hallowe'en joke."

The family say they are now considering taking legal action.

However, the Sass family are not the only ones who claim to have experienced poor care standards.

Beryl Darnell had been in the home since 2014 and has vascular dementia and Parkinson's. In September, the 74-year-old was admitted to hospital with a broken leg.

"She was filthy - covered in dry skin, her teeth were dirty, everything was filthy", said her grandson Pearce Darnell, 23.

Previously, the family say they had visited Mrs Darnell in the home in early September and she was crying, saying she hadn't showered in weeks. Her file showed she was last showered on July 22.

"It's my grandparents' life savings that are paying for her care and it's shambolic," said Mr Darnell.

Both families said some of the staff were very nice and felt like they were under a lot of pressure. They have decided to move their elderly relatives to another care home.

Woolton Manor care home did not wish to make a comment. The home, on Allerton Road, is registered to provide accommodation for people who require nursing or personal care and treatment of disease. In September, it was home to 58 elderly people.

Its most recent Care Quality Commission report said it "requires improvement".

CAPTION(S):

Joan Sass with her late husband, Eric; and, left, Beryl Darnell

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Publication:Liverpool Echo (Liverpool, England)
Date:Nov 18, 2016
Words:423
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