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Fall Institute.

November 11-16, 2007

Tucson, Arizona

Courses are filling fast--Register today!

Spectacular scenery

Exceptional education and training

With its nationally-respected faculty, the American College of Physician Executives is the premier organization for developing physician leaders.

Tucson, with its sunny climate and desert scenery, is the perfect setting for successful learning and wonderful vacations.

Register at ACPE.org/Fall

Join us for these top notch courses:

** Leadership for Group Practice Department Chairs

** Leadership Skills for Medical Staff Officers

** Solve This! Breakthrough Thinking

** Crucial Conversations

** Increasing Personal Influence

** Physician in Management Seminar

** Milestone Program

** ACPE's Keystone

** Managing Physician Performance

** Three Faces of Quality

Fall Institute Courses

Leadership and Management for Group Practice Department Chairs

Sunday-Tuesday, November 11-13

18 CME credits * $795 ACPE members / $870 non-members

Mark Covaleski, PhD, CPA * Robert Marder, MD * Roger Schenke * William Martin, PsyD * Timothy J. Keogh, PhD

You got your position as Department Chair because of your credibility. Keep it because of your competency.

A fast-paced immersion into the essential management and leadership skills for physicians heading clinical departments in larger, multi-specialty group practices. You will leave with the skills to:

*** Create a dashboard of indicators to guide your clinic's performance

*** Design and implement quality and patient safety processes

*** Manage all levels of physicians effectively, including disruptive ones

*** Make meetings a valuable use of time

*** Use organizational politics to get the results you want

*** Juggle the priorities of clinical practice and management

Leadership Skills for Medical Staff Officers

Sunday-Tuesday, November 11-13

18 CME credits * $795 ACPE members / $870 non-members

Al Fritz, MHA * Robert Marder, MD * Mark Covaleski, PhD, CPA * Roger Schenke

Between a rock and a hard place? Leadership skills can help you gain a foothold.

You are more than a clinician. Your success depends on how well you use your skills as a physician and as a leader to balance the interests of your hospital's administrators and its medical staff. Gain the credibility essential to bridge that gap. Learn how to:

*** Improve individual physician and system performance through more effective peer review and other processes.

*** Build trust and collaboration between these often-competing groups.

*** Understand credentialing and privileging best practices.

*** Manage organizational politics to avoid turf battles and other dysfunctional behavior.

*** Create a culture of safety and quality.

*** Make meetings a valuable use of time.

*** Use dashboard indicators to evaluate your hospital's performance.

Attend as a Team and SAVE!

Any non-member who enrolls with an ACPE member may register at the reduced member price. Groups save even more, regardless of ACPE membership or which courses are taken. For more details, call ACPE at 800-562-8088.

Solve This!

Breakthrough Thinking for Physician Executives

Sunday-Monday, November 11-12

12 CME Credits (Graduate Degree Section 1 Elective)

$725 members / $800 non-members

Kevin O'Connor, CSP, MA

Leverage the power of a compelling idea.

Critical skills for breakthrough leadership! This course helps you manage more effectively by unleashing your capacity for innovation, problem solving and process management.

Real work scenarios expand your thinking and develop your ability to lead with finesse. Don't miss this opportunity to take your management skills to the next level.

*** How do you foster visioning and innovation with a team of independent thinkers?

*** How do you take advantage of organizational mistakes, errors or failure to create solutions?

*** Use strategic thinking to be a creative leader without being seen as a micromanager.

This course was formerly titled Creativity in Medical Management.
"The most useful course I've taken since becoming a physician
executive."
--Stacy Popko, MD

"I continue to apply the learning from this course to help generate new
ideas and infuse some real excitement in my work."
--Eric Wall, MD


Keynote Speaker

Jim Adams, IBM

Monday, November 12 * 4:45pm-5:45pm

Healthcare 2015: Win-win or lose-lose?

A portrait and a path to successful transformation.

Keynote Speaker Jim Adams, Executive Director of the IBM Center for Healthcare Management, will reveal why it's so hard for health care to change.

Crucial Conversations[R] in Medical Management

Tuesday-Wednesday, November 13-14

14 CME Credits (Graduate Degree Section 1 Elective)

$725 members / $800 non-members

David Maxfield, PhD

Best practice skills for high-stakes interactions.

Whenever you're not getting the results you're looking for, it's likely that a crucial conversation is keeping you stuck. Where stakes are high, opinions vary, and emotions run strong, you can expect poor results if you can't talk honestly. You'll learn how to

*** Promote the best ideas.

*** Save time with fewer meetings.

*** Have less disagreement.

*** Build more alignment with better decisions.

If your team or organization struggles to deal effectively with difficult subjects, under-communicates, or fails to act with unity and conviction, sign up for Crucial Conversations today!
"Excellent course! I am a Life Member of ACPE--member since 1991 and
have my CPE--and this is one of the two best courses I have taken with
the College."
--Philip T. Klazynski, MD, FACS, CPE

"This course was excellent! I wish I had this knowledge 20 years ago."
--Jose L. Vale, MD


Executive Search Panel & Recruiter Reception

Tuesday, November 13 * 4:45pm-6:30pm

Don't miss this chance to hear from the top physician executive recruiters in the country.

Find out where the hot jobs are, who's hiring, and the inside scoop on the physician executive job market.

Meet face-to-face with the recruiters during a networking cocktail hour.

Increasing Personal Influence

Tuesday-Thursday, November 13-15

19 CME Credits (Graduate Degree Section 1 Elective)

$1,100 members / $1,250 non-members

Mansfield Elkind, MS

Learn how to get them on your side. The secrets of more influential and effective leadership.

Are people playing the blame game at work? Pressuring coworkers to do things "my way"? Is an "I'm right, you're wrong" mentality hampering the effectiveness of your leadership and the cohesiveness of your organization?

In this dynamic, very personal course, you'll take an in-depth look at your own values and discover the fascinating ways that you look at the world. Most importantly, you'll also begin to understand how your values complement and conflict with others' values. And you'll learn how to better influence people who don't share your values.

*** Analyze almost any work situation in seconds from the perspective of your values and then know what to do about it.

*** Respectfully, openly and informally give and receive effective feedback.

*** Learn simple questions that will help you determine what's most important to you and others and how to use that information to get better results.

*** Understand to what degree your organization's work environment satisfies your personal values and how to close the value-gap.

Earn credit toward your Master of Medical Management degree or Online MBA with a Focus in Medical Management.

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Many of the courses offered at this Institute are approved for either core or elective credit in the Section I Curriculum recognized by Tulane University, Carnegie Mellon University, University of Southern California and the University of Massachusetts.

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For details, go to the Section I Curriculum page at ACPE.org/Degrees.

Physician in Management Seminar

Monday-Friday, November 12-16

35 CME Credits (Graduate Degree Section 1 Core/Elective)

$1,400 ACPE members/$1,475 non-members (full week)

Break free of clinical stereotypes. Vital skills you need for the business side of medicine.

No matter the setting--large health care systems to solo or group practices--understanding and practicing management behaviors can make a difference. These six learning modules introduce physicians to the key elements of health care management and provide the basic knowledge and skills needed for successful leadership.

Choose the full 5-day/6-module course and save up to $130 or take individual modules:

Marketing and Strategic Planning

Techniques for marketing health care to help you stay ahead of the competition.

Monday, November 12 * 7 CME

$305 ACPE members/$320 non-members

Eric Berkowitz, PhD

Finance in Health Care Organizations

Key financial concepts that will earn you the respect you deserve from administrative colleagues and superiors.

Tuesday, November 13 * 7 CME

$305 ACPE members/$320 non-members

Hugh Long, MBA, PhD, JD

Valuable Communication Skills

Clear and effective communication skills to distinguish you as a leader.

Wednesday morning, November 14 * 3 1/2 CME

$155 ACPE members/$160 non-members

Timothy J. Keogh, PhD

Meetings & Management Skills

Mindful approaches to running meetings and working with small groups, plus practical tips on managerial decision-making.

Wednesday afternoon, November 14 * 3 1/2 CME

$155 ACPE members/$160 non-members

Roger Schenke

Powerful Negotiation Skills

Simple techniques to use in every contractual interaction to get more than you ever thought possible.

Thursday, November 15 * 7 CME

$305 ACPE members/$320 non-members

Roger Dawson

Increasing Your Influence*

An eye-opening perspective on motivation and persuasion.

Friday, November 16 * 7 CME

$305 ACPE members/$320 non-members

Charles E. Dwyer, PhD

*Course ends at 12:30 pm with a take-home assignment.
"Truly transformational. Practicing medical management gives me an
opportunity to expand my knowledge, be of service to countless more
physicians and patients, and it keeps my brain from rusting."
--Don Shuwarger, MD


Milestone Program

Sunday-Tuesday, November 11-13

18 CME Credits * $750 members / $900 non-members

Get ready for what's next.

A unique combination of expert faculty and thought-provoking topics.

*** IBM on the future of health care.

*** Nationally known doctors who are advising the federal government and health care organizations on how to connect silos.

*** An expert from Tulane University talking about one of health care's most pressing problems--patient flow.

*** Plus physician executive recruiters from across the country giving career insights and advice.

Four Powerhouse Presentations--One Exceptional Program

Keynote Address!

Health Care 2015: A Portrait and Path to Successful Transformation

Jim Adams -- Executive Director of the IBM Center for Healthcare Management

A "win-win" transformation of health care systems. IBM's prescription for consumers, health care providers, payers and health plans, suppliers and governments.

MetaLeadership: Connecting the Silos of Health Care

Barry C. Dorn, MD, MHCM and Leonard J. Marcus, PhD -- Health Care Negotiation Associates

A study of Hurricane Katrina breakdowns leads to breakthrough discoveries on how to connect people, resources and information to ensure improved performance.

Improving Patient Flow

Joni Steinberg, PhD, MPH, MS -- Tulane University

Stop playing the waiting game! Learn how to use a systems approach to capacity management to reverse the domino effects of internal and external delays.

Digital Transformation in Health Care

Ramaya Krishnan, PhD -- Carnegie Mellon University

You've either got IT, or you don't! Emerging technologies that generate value for your practice.

Don't miss these Bonus Sessions!

*** Executive Search Panel

*** Recruiter Reception

*** 2007 Physician Executive Compensation Survey--Results and Analysis

Career Counseling

Do you known where you would like your career to go? Do you know how to get there? Spend an hour with Barbara Linney, ACPE's career counselor, and develop a concrete action plan. A limited number of time slots have been set aside. $250 ACPE Members / $450 non members. Contact Barbara at blinney@acpe.org or 800-562-8088 for details.

ACPE's Keystone: The Blueprint for High Performance

Tuesday-Thursday, November 13-15

24 CME Credits (Graduate Degree Section 1 Elective)

$1,450 members/$1,600 non-members

Eric Berkowitz, PhD * William Geary, PhD * Roger Schenke * Edward O'Connor, MBA, PhD

Develop your leadership vision!

Vision + Skills = Your blueprint for high performance.

The complexities of managing in today's health care environment can be overwhelming. How do you pull it all together in order to communicate and carry out a real leadership vision?

*** Increase productivity

*** Cut costs

*** Increase revenues

*** Create loyalty

This intensive course deploys a dynamic team of instructors to help you develop your own personal blueprint for leading and growing your organization, department or agency.

You'll discover your own "true north" and emerge from the course with an effective framework for balancing competing disciplines and resources by utilizing top line strategies that impact the bottom line.

This course was formerly titled Leading Beyond the Bottom Line.

2007 Physician Executive Compensation Survey

Tuesday, November 13 * 12:15pm-12:45pm

Are you being paid what you're worth?

How does your salary compare to your peers?

At this special presentation, you'll hear results and analysis of the 2007 Physician Executive Compensation Survey conducted by ACPE and Cejka Search.

Managing Physician Performance

Tuesday-Friday, November 13-16

24 CME Credits (Graduate Degree Section 1 Core)

$1,450 members / $1,600 non-members

William Martin, PsyD, MPH, CHES * Jennifer Grebenschikoff * Timothy J. Keogh, PhD * Carol Westfall

The ease of dealing with a marginal performer is directly proportional to the quality of your underlying performance management system.

Learn how to:

*** Recruit the right physicians to your organization.

*** Set clear expectations and measures of performance.

*** Use routine and periodic feedback to make marginal performance and adverse action the exception rather than the rule.

Individual and small group exercises offer you the opportunity to apply what you've learned about:

*** Screening applications, conducting effective interviews and checking references

*** Aligning compensation with your organization's expectations

*** Conducting a periodic performance review

*** Managing the marginal performer

Three Faces of Quality

Tuesday-Friday, November 13-16

24 CME credits (Graduate Degree Section 1 Core)

$1,450 members / $1,600 non-members

David Nash, MD, MBA, FACPE * John Coombs, MD * Harry Leider, MD, MBA, FACPE

Qualit[y.sup.3]

Master the fundamentals of tomorrow's quality movement.

Learn techniques for measuring and managing delivery of quality patient care. Total quality management, outcomes management, and clinical guidelines are examined along with emerging trends.

*** Influencing physicians to commit to and engage in a culture of quality

*** Patient safety--sources and remedies for medical error

*** Would a disease management approach be best for your patients and organization?

*** Attending to the increasing demands of medical consumers

*** Applying data from patient satisfaction surveys and report cards

*** Competing on quality

*** Controlling costs while ensuring quality of care

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Fall Institute Agenda
Sunday, November 11
 7:30am-8:00am Non-Denominational Worship Service
 8:00am-4:30pm Solve This! / Leadership for Group Practice Department
 Chairs / Leadership Skills for Medical Staff Officers /
 Milestone Program

Monday, November 12
 7:00am-7:50am VIP Breakfast for First-Time Participants
 7:00am-12:30pm Solve This!
 8:00am-4:30pm Milestone Program / Leadership for Group Practice
 Department Chairs / PIM-Marketing / Leadership Skills
 for Medical Staff Officers
 9:30am-10:30am Spouse/Guest Activity
12:15pm-12:45pm Update--Education and Certification in Medical
 Management
 4:45pm-5:45pm General Session
 6:00pm-7:00pm Welcome Reception

Tuesday, November 13
 7:00am-7:50am Breakfast Discussion for Women in Medical Management
 8:00am-12:00pm Leadership for Group Practice Department Chairs /
 Leadership Skills for Medical Staff Officers /
 Milestone Program
 8:00am-4:30pm ACPE's Keystone / Crucial Conversations / PIM-Finance /
 Increasing Personal Influence / Managing Physician
 Performance / Three Faces of Quality
12:15pm-12:45pm Bonus Session: Compensation Survey Results
 4:45pm-6:30pm Executive Recruiter Panel / Recruiter Reception
 7:00pm-9:00pm Bonus Session: National Medical Foundation for Asset
 Protection

Wednesday, November 14
 7:00am-7:50am Physician Executive Exchange
 7:00am-12:30pm Managing Physician Performance / Three Faces of Quality
 8:00am-4:30pm ACPE's Keystone / Increasing Personal Influence /
 Crucial Conversations / PIM-Communication/Management
 Skills
 9:30am-10:30am Spouse/Guest Activity
11:45am-12:15pm Update -- Education and Certification in Medical
 Management
 4:45pm-5:30pm Update -- Masters Programs in Medical Management
 7:30pm-9:30pm Stargazing Under the Arizona Sky

Thursday, November 15
 7:00am-12:30pm ACPE's Keystone
 8:00am-12:00pm Increasing Personal Influence
 8:00am-4:30pm Managing Physician Performance / PIM-Negotiation /
 Three Faces of Quality

Friday, November 16
 7:00am-12:30pm Managing Physician Performance / PIM-Influence / Three
 Faces of Quality

Fall Institute Schedule of Courses

COURSES SUN Nov 11 MON Nov 12 TUES Nov 13

Solve This! 8:00am-4:30pm 7:00am-12:30pm
 Breakthrough
 Thinking (12 CME)
Leadership Skills for 8:00am-4:30pm 8:00am-4:30pm 8:00am-12:00pm
 Medical Staff Officers
 (18 CME)
Leadership for Group 8:00am-4:30pm 8:00am-4:30pm 8:00am-12:00pm
 Practice Department
 Chairs (18 CME)
Milestone Program (18 8:00am-4:30pm 8:00am-4:30pm 8:00am-12:00pm
 CME)
Physician in Management Marketing Finance
 full week (35 CME) 8:00am-4:30pm 8:00am-4:30pm
Crucial Conversations 8:00am-4:30pm
 (14 CME)
Increasing Personal 8:00am-4:30pm
 Influence (19 CME)
ACPE's Keystone (24 CME) 8:00am-4:30pm
Managing Physician 8:00am-4:30pm
 Performance (24 CME)
Three Faces of Quality 8:00am-4:30pm
 (24 CME)

COURSES WED Nov 14 THURS Nov 15 FRI Nov 16

Solve This!
 Breakthrough
 Thinking (12 CME)
Leadership Skills for
 Medical Staff Officers
 (18 CME)
Leadership for Group
 Practice Department
 Chairs (18 CME)
Milestone Program (18
 CME)
Physician in Management Comm/Mgmt Negotiation Influence
 full week (35 CME) 8:00am-4:30pm 8:00am-4:30pm 8:00am-12:30pm
Crucial Conversations 8:00am-4:30pm
 (14 CME)
Increasing Personal 8:00am-4:30pm 8:00am-12:00pm
 Influence (19 CME)
ACPE's Keystone (24 CME) 8:00am-4:30pm 7:00am-12:30pm
Managing Physician 7:00am-12:30pm 8:00am-4:30pm 7:00am-12:30pm
 Performance (24 CME)
Three Faces of Quality 7:00am-12:30pm 8:00am-4:30pm 7:00am-12:30pm
 (24 CME)

COURSES PRICE Mem/Non

Solve This! $725/800
 Breakthrough
 Thinking (12 CME)
Leadership Skills for $795/870
 Medical Staff Officers
 (18 CME)
Leadership for Group $795/870
 Practice Department
 Chairs (18 CME)
Milestone Program (18 $750/900
 CME)
Physician in Management $1400/$1475
 full week (35 CME)
Crucial Conversations $725/800
 (14 CME)
Increasing Personal $1100/1250
 Influence (19 CME)
ACPE's Keystone (24 CME) $1450/1600
Managing Physician $1450/1600
 Performance (24 CME)
Three Faces of Quality $1450/1600
 (24 CME)


Accreditation

The American College of Physician Executives (ACPE) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing education for physicians.

Designation

The American College of Physician Executives designates these educational activities for a maximum of 206 AMA PRA Category 1 Credits[TM]. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Two Ways to Register

Phone

Toll free 800-562-8088

Outside U.S. 813-287-2000

Internet

Complete form on www.acpe.org/fall

American College of Physician Executives * 4890 West Kennedy Blvd. * Suite 200 * Tampa, Florida 33609-2575

The Westin La Paloma & Tucson

Nestled in the foothills of the Santa Catalina Mountains and surrounded by desert gardens, a waterfall and natural rock formations, the Westin La Paloma Resort & Spa offers luxurious guest rooms, a myriad of recreational activities and the superb service expected at a winning resort.

Test your golf skills on the 27-hole Jack Nicklaus signature course. Choose from ten championship tennis courts. Hike or bike desert trails, then cool off at the swim-up bar or on Arizona's longest resort water slide. Rejuvenate with any of Elizabeth Arden's signature body treatments at La Paloma's Elizabeth Arden Red Door Spa.

Hotel reservations: Call (520) 742-6000. Be sure to mention ACPE to secure our special rate. ACPE Room Rate: $189 single/double + 12.5% sales tax
Tucson and the surrounding state of Arizona offer sweeping contrasts--.
rugged natural terrain, historic and cultural sites and scientific
adventure await your pursuit.


Kitt Peak National Observatory

One of the most prestigious observatories in the world, the site of numerous major astronomical discoveries.

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Colossal Cave

The largest dry cave in the country, where outlaws once sought refuge among its crystal passageways. Treasure is rumored to be hidden inside.

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Mission San Xavier Del Bac

Founded in the late 1600s, the Mission required 14 years of labor and has been acclaimed the finest example of mission architecture in the U.S.

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Old Tucson Studios

A replica of Tucson in the 1800s, originally built in 1940 for the filming of the epic "Arizona." Gunfights and shows daily.

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Sabino Canyon

An oasis in the Coronado National Forest. Picnicking and hiking make it a relaxing, informative outing.

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Arizona-Sonora Desert Museum

Discover the plants, animals and natural resources of the ecologically unique Sonoran Desert Region.

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For more information on what to do in Tucson, visit the Metropolitan Tucson Convention & Visitors Bureau web site at: visittucson.org

Photos courtesy of the Metropolitan Tucson Convention & Visitors Bureau

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COPYRIGHT 2007 American College of Physician Executives
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved.

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