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FREE BROCHURE EXPLAINS GOVERNMENT ORDERED CHANGES IN TOLL-FREE 800 SERVICE

 FREE BROCHURE EXPLAINS GOVERNMENT ORDERED CHANGES
 IN TOLL-FREE 800 SERVICE
 WASHINGTON, Aug. 27 /PRNewswire/ -- With toll-free 800 service playing such a critical role in business today, MCI Communications Corporation (NASDAQ-NMS: MCIC) is offering a free brochure to explain the dramatic changes the Federal Communications Commission has ordered in connection with the service.
 With the changes, called "800 portability," technological improvements mandated by the FCC will provide major benefits to business. The changes allow toll-free 800 numbers to be "portable," which means that a company using a particular number with one long distance company can keep the same 800 number when it changes long distance companies, or use the number with more than one long distance company. The FCC ordered 800 portability to be made available in March 1993.
 MCI's free brochure, "Understanding 800 Portability: A New Era of Customer Choice," answers many commonly asked questions and describes how businesses will benefit from 800 portability in terms of service, reliability and new options for their 800 service. The brochure can be requested free of charge by calling 1-800-934-5676.
 "In today's fast-paced market, many companies have come to rely heavily on their 800 numbers," said Dawn Clark, director for MCI 800 service. "But until now customers using 800 numbers have not been able to enjoy the benefits of a fully competitive toll-free market. We developed the guide to explain the many new options businesses will have."
 Under the existing system, if customers want a specific number, they have to choose the long distance company that has been assigned that exchange (the first three digits after 1-800). If they want to switch long distance companies, they have to switch numbers and lose the money they have invested in number recognition with their customers.
 With 800 portability, however, 800 service users will be able to choose any long distance company for any available 800 number, including "vanity" numbers that spell words like 1-800-THE-NAME. They may also switch long distance companies while keeping the same number, or divide incoming calls between more than one long distance company to increase reliability, or to test another long distance company's 800 service.
 MCI introduced 800 service in 1987, marking the beginning of nationwide competition in the 800 market. Toll-free 800 service is one of the fastest growing segments of the long distance market. Today, 800 service represents nearly a $7 billion market, which is expected to grow to $8 billion to $9 billion by the end of 1993. Today's overall long distance market in which MCI competes is estimated at $55 billion.
 -0- 8/27/92
 /CONTACT: Pam Small of MCI, 1-800-289-0073 or 202-887-3000; or Mike Rothenberg of Stackig/Swanston Public Relations, 703-761-2335, for MCI/
 (MCIC) CO: MCI Communications Corporation ST: District of Columbia IN: TLS SU: PDT


TW -- DC010 -- 3919 08/27/92 11:39 EDT
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Publication:PR Newswire
Date:Aug 27, 1992
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