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FORD/LINCOLN-MERCURY DEALERS WIN TOP HONOR FOR CUSTOMER SATISFACTION

 JACKSONVILLE, Fla., April 27 /PRNewswire/ -- The coveted "Chairman's Award" -- Ford Motor Company's highest honor for customer satisfaction -- was awarded to 136 Ford and Lincoln-Mercury dealers at special ceremonies here tonight.
 "You are being honored because, according to your customers, you have demonstrated your commitment to customer satisfaction in an exemplary fashion," said Ford Chairman Harold A. Poling, who presented the awards. "Your customers say you are the best of the best, and you are to be congratulated for your performance."
 The Chairman's Award is presented annually to those dealers among the company's 5,200 Ford, Lincoln-Mercury and heavy truck dealerships that score exceptionally high marks on customer satisfaction surveys. Customers rate dealers in all areas of sales, service, technical proficiency and convenience.
 In celebration of their accomplishments in customer satisfaction, dealers and their spouses were recognized at the Ritz-Carlton Hotel in Amelia Island, Fla. Mr. Poling presented the awards at a black-tie dinner in their honor.
 "The Chairman's Award recognizes the top echelon among Ford's dealers," Mr. Poling said. "It encourages all dealers to strive for excellence and continuous improvement in every aspect of their relationship with their customers.
 This year, the award was given to 95 Ford dealers, 36 Lincoln- Mercury dealers and five heavy truck dealers. Two dealers, Sunnyside Motor Company in Holden, Mass., and Shepard Lincoln-Mercury in Richmond, Mich., have received the award every year since the program began in 1985.
 DEALERSHIP WINNERS OF FORD'S 1992 CHAIRMAN'S AWARD
 Long-Lewis Ford Bessemer Alabama
 Bill Deloach Lincoln-Mercury Tuscaloosa Alabama
 Babbitt Ford Flagstaff Arizona
 Don Sanderson Ford, Inc. Glendale Arizona
 Holmes Tuttle Ford Tucson Arizona
 Red Taylor Ford, Inc. Corning Arkansas
 Jim Burke Ford Bakersfield California
 Jim Burke Lincoln-Mercury Bakersfield California
 Pacific Ford Long Beach California
 Mcauley Motors, Inc. Merced California
 Country Ford Trucks Modesto California
 Citrus Motors Ontario, Inc. Ontario California
 Zumwalt Ford St. Helena California
 Townsend Lincoln-Mercury San Diego California
 Hansel Ford Santa Rosa California
 Galpin Lincoln-Mercury Van Nuys California
 Vista Ford Woodland Hills California
 Jim Wilson Ford Yreka California
 Big Valley Ford L-M, Inc. LaJunta Colorado
 Columbine Ford, Inc. Rifle Colorado
 Bowen's Garage, Inc. Eastford Connecticut
 Carman Lincoln-Mercury Inc. Wilmington Delaware
 Bartow Ford Company Bartow Florida
 Carlisle Motors Lincoln-Mercury Clearwater Florida
 Stedem Ford, Inc. Fort Meade Florida
 Nick Nicholas Ford, Inc. Inverness Florida
 Palmetto Truck Center Miami Florida
 Trail Lincoln-Mercury Inc. Orlando Florida
 Northgate Lincoln-Mercury, Inc Tampa Florida
 Karl Flammer Ford, Inc. Tarpon Springs Florida
 Jacky W. Jones Ford, Inc. Cleveland Georgia
 Claude Ray Ford Sales, Inc. Elberton Georgia
 Theisen Motors, Inc. Twin Falls Idaho
 Arlington Heights Ford, Inc. Arlington Hgts. Illinois
 Mooney Motors, Inc. Chrisman Illinois
 Elmhurst Motors, Inc. Elmhurst Illinois
 K & S Sales Inc. Fairbury Illinois
 Tri Ford Mercury, Inc. Highland Illinois
 Buss Ford Sales McHenry Illinois
 Hawkinson Ford Company Oak Lawn Illinois
 John Bearce Ford, Inc. Washington Illinois
 Allen County Motors, Inc. Fort Wayne Indiana
 Yoder Ford, Inc. Garrett Indiana
 Tom Roush Lincoln-Mercury Westfield Indiana
 Mitchell Motor Company Adel Iowa
 Don's Truck Sales Fairbank Iowa
 Parker Ford-Lincoln-Mercury Murray Kentucky
 Alton Blakley Ford, L-M Somerset Kentucky
 Jack Kain Ford, Inc. Versailles Kentucky
 Marler Ford Company, Inc. Colfax Louisiana
 Acadiana Ford, Inc. Kaplan Louisiana
 Starkey Ford, Inc. York Maine
 Bert Spriggs Motor Sales, Inc. Annapolis Maryland
 Thompson Lincoln-Mercury Inc. Baltimore Maryland
 Kirk Ford Sales, Inc. Hancock Maryland
 Academy Ford Sales Laurel Maryland
 Sunnyside Motor Co., Inc. Holden Massachusetts
 Wall's Lincoln-Mercury, Inc. Methuen Massachusetts
 Tasca Lincoln Mercury, Inc. Seekonk Massachusetts
 Townsend Sales & Service, Inc. Townsend Massachusetts
 Erich Henkel Linc-Merc Inc. Battle Creek Michigan
 Bacco Motor Sales, Inc. Crystal Falls Michigan
 Village Ford, Inc. Dearborn Michigan
 Webster-Duvall, Inc. Monroe Michigan
 Hines Park Lincoln-Mercury Plymouth Michigan
 Shepherd Lincoln-Mercury Richmond Michigan
 Crest Linc-Merc Sales, Inc. Sterling Heights Michigan
 Bob's Ford, Inc. Stockbridge Michigan
 Troy Motors, Inc. Troy Michigan
 Braham Motor Service, Inc. Braham Minnesota
 Matt Ford Sales, Inc. Buckner Missouri
 Ford Groves Cape Girardeau Missouri
 Paul Cerame Lincoln-Mercury St. Louis Missouri
 Diers, Inc. Fremont Nebraska
 Atchley Ford, Inc. Omaha Nebraska
 Capital Ford-Mercury Carson City Nevada
 Grappone Ford Truck Bow-Concord New Hampshire
 Carter Ford-L-M, Inc. Bridgeton New Jersey
 Causeway Ford & Mercury Manahawkin New Jersey
 Ziems Ford Corners, Inc. Farmington New Mexico
 West-Herr Ford, Inc. Hamburg New York
 Jack Byrne Ford & Mercury Mechanicville New York
 Monroe Ford Monroe New York
 Ted Schultz Ford, Inc. Nanuet New York
 Otis Ford, Inc. Quogue New York
 Robert C. Failing, Inc. St. Johnsville New York
 Al Maroone Ford, Inc. Williamsville New York
 Ciener-Woods Ford Kernersville North
 Carolina
 Martin Family F-L-M, Inc. Morganton North
 Carolina
 Lunde Linc-Merc, Inc. Fargo North Dakota
 John Nolan Ford, Inc. Cincinnati Ohio
 Bob Townsend Ford Cincinnati Ohio
 Wendell Ford Sales Co. Waynesburg Ohio
 Fred Jones L-M of Oklahoma Oklahoma City Oklahoma
 City, Inc.
 Fred Jones Ford of Tulsa, Inc. Tulsa Oklahoma
 Summit Ford-Mercury, Inc. Enterprise Oregon
 Murray's Ford, Inc. DuBois Pennsylvania
 Fitzpatrick & Lambert, Inc. Dushore Pennsylvania
 Schlenker Motors, Inc. Hamburg Pennsylvania
 Central Lincoln-Mercury, Inc. Harrisburg Pennsylvania
 Lehighton Lincoln-Mercury Lehighton Pennsylvania
 L. B. Smith, Inc. Lemoyne Pennsylvania
 Benson Linc-Merc Pittsburgh Pennsylvania
 Tom Masano, Inc. Reading Pennsylvania
 Washington Ford, Inc. Washington Pennsylvania
 Rizzo Ford, Inc. North Providence Rhode Island
 Walterboro Motor Sales Company Walterboro South
 Carolina
 Lawrence-Doster Motor Co. Inc. Chattanooga Tennessee
 Mullinax L-M Sales, Inc. Cleveland Tennessee
 Riverside Lincoln-Mercury Inc. Madison Tennessee
 Town & Country Ford-Nashville Madison Tennessee
 Schilling L-M/Covington Way, Inc. Memphis Tennessee
 Jarnagin Motor Company Rutledge Tennessee
 W O Bankston Linc-Merc, Inc. Dallas Texas
 Kark Klement Ford-Mercury, Inc. Decatur Texas
 Prestige Ford Garland Texas
 Von Dohlen Motor Co. Goliad Texas
 Jordan Ford, Inc. San Antonio Texas
 Bob Utter Ford, Inc. Sherman Texas
 Ozan Motor Company, Inc. Texarkana Texas
 Sykora Family Ford, Inc. West Texas
 Middlekauff Lincoln-Mercury Salt Lake City Utah
 Koons Ford, Inc. Falls Church Virginia
 Bowditch Ford, Inc. Newport News Virginia
 Riggins Motor Co., Inc. Poquoson Virginia
 Bowen Scarff Ford Sales, Inc. Kent Washington
 Van Cleve Ford, Inc. Morton Washington
 Titus-Will Ford Sales, Inc. Tacoma Washington
 Jenkins Ford Mercury Buckhannon West Virginia
 Blackburn Ford Sales, Inc. Oak Hill West Virginia
 Nielsen Ford, Inc. Bloomer Wisconsin
 Ed Witt's Venus Ford Cudahy Wisconsin
 Dahl Ford LaCrosse, Inc. La Crosse Wisconsin
 LaCrosse Truck Center La Crosse Wisconsin
 Karcz Ford-Mercury Pulaski Wisconsin
 Garbo Motor Sales, Inc. Racine Wisconsin
 -0- 4/27/93
 /CONTACT: Kathryn Blackwell of Ford Motor Company, 313-446-8323/
 (F)


CO: Ford Motor Company ST: Michigan, Florida IN: AUT SU:

DH -- DE029 -- 1646 04/27/93 14:05 EDT
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Date:Apr 27, 1993
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