FAX TECHNOLOGY VENDORS FORM INDUSTRY ALLIANCE TO PROMOTE FAX-ON-DEMAND APPLICATIONS
FAX TECHNOLOGY VENDORS FORM INDUSTRY ALLIANCE TO PROMOTE FAX-ON-DEMAND APPLICATIONS PARSIPANNY, N.J., Sept. 14, 1992 -- Four pioneering companies in the fax-on-demand industry today announced that they have formed the Fax Response Industry Association (FRIA), to cooperatively promote the benefits of fax-on-demand (also called fax response) applications and to help eliminate barriers to market growth. Fax-on-demand technology allows organizations to instantly provide information by fax through a computer system controlled by a telephone keypad. Users simply dial an access number and, following verbal prompts, enter their information requests by keypad. They receive the information by fax automatically. Applications range from public access systems offering regional ski condition reports or lists of best-selling music CDs to private corporate systems that supply salespeople in the field with price and inventory updates from headquarters. "People today have come to depend on the speed and simplicity of automated audio systems for retrieving small amounts of time-sensitive information, such as bank account balances or local weather reports," said Nick Zwick, president of Dialogic Corp. and association spokesperson. "Fax-on-demand provides businesses and consumers with immediate access to more complex information in the same way and in a format that is just as easy to use." The four firms, Dialogic Corp. of Parsippany, N.J.; FaxBack Inc. of Beaverton, Ore.; GammaLink of Sunnyvale, Calif. and Ibex Technologies of Placerville, Calif., formed the group with a charter to educate businesses and systems integrators about the potential for further growth in the rapidly expanding market. The group will assess and coordinate such activities as white papers, seminars for value-added resellers (VARs), application seminars for businesses, and discussions on appropriate technology standards for interoperability.
FRIA will also work to eliminate the principal obstacles to market growth through a variety of means. Some of the obstacles include public misconceptions of the technology, less-than-optimum system design by VARs, service and support issues, and restrictive patent claims.
The association welcomes membership inquiries from businesses involved in the development, manufacture and sale of enhanced fax systems and components. Inquiries can be faxed to Art King of FaxBack Inc., at 503-690-6399.
Dialogic Corp. develops and manufactures a full family of voice processing, fax and telephony hardware components and software tools.
GammaLink is the originator of the PC-to-fax industry, providing a wide range of computer-based fax products for LANs, commercial fax services and developers. FaxBack sells fax-on-demand systems based on fax hardware from Intel. FaxBack is an Intel spin-off company founded in 1990. Ibex Technologies develops fax-on-demand systems for document and form retrieval including FactslineTM and Interactive Forms. -0- 09/11/92 CONTACT: Nick Zwick of Dialogic Corp., 201-334-8450, or Tom Bruenig of Miller Communications, 617-536-0470, for Dialogic/ CO: FaxBack; Dialogic; Gammalink; Ibex Technologies ST: California, New Jersey, Oregon IN: SU:
TM -- NE004 -- 8975 09/14/92 09:34 EDT
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|Date:||Sep 14, 1992|
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