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Etisalat deploys management solution for Imdaad.

Etisalat has announced its strategic partnership with Imdaad, a leading provider of facilities management solutions, to deploy an end to end work manager solution in partnership with Syclo, a top mobile solutions company.

The mobile workforce management solution will enable Imdaad to improve field worker efficiency and communication while leveraging the ubiquity of mobile devices to streamline work management predominantly in the areas of Field Force Management, workflow approvals, asset management and facilities management.

The work manager solution will be integrated with Imdaad's Maximo -- enterprise asset management system and will provide unprecedented capabilities to manage workload while reducing operating costs through efficient work order management.

The solution will be able to utitise peripherals such as location based services, Barcode scanning, RFID and Bluetooth to capture more accurate data to enhance its enterprise system.

"Being in a facilities management business, time and cost are the two most imperative operational elements for us. Through this comprehensive solution from Etisalat, we can now empower our employees and field workforce to become more efficient and productive irrespective of their location," Jamal Abdulla Lootah, CEO, Imdaad.

"The solution will also provide a comprehensive 360 degree view of operations to the management, and enable efficient work allocation with respect to daily work orders, tasks and other service requests to employees working remotely -- whether within the office premises, on the plant floor, or out in the field with customers."

Abdulla Ebrahim Al Ahmed, senior vice president, Business Solutions at Etisalat, said:

"Etisalat's collaboration with Imdaad for Mobile workforce management solution is a positive validation of our pioneering competencies and initiatives the area of Mobility solutions."

"Etisalat has secured a leadership position in the area of mobility through robust partnerships and innovative service solutions that not only enable businesses to increase productivity but also significantly reduce the total cost of ownership through reduced operational expenses."

"Winning a strategic contract within days of launching the solution not only speaks volumes about the strength and robustness of this solution but is also a substantiation of the benefits this solution can bring to businesses." said Marc Chesover, managing director of Syclo International.

"Given the strong growth in demand for our proven mobility applications in the Middle East and Africa, we are confident to jointly deploy and support a wide variety of mobility solutions with Etisalat in 2011 and beyond," he added. -- TradeArabia News Service

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Publication:TradeArabia (Manama, Bahrain)
Date:Oct 23, 2011
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