Eshare Releases Upgrade Of Chat Software.
eshare communications, Inc., a provider of customer interaction management solutions, has announced the release of Expressions 4.3, an enhancement of the company's chat product. Expressions is a turnkey solution for adding chat, threaded discussion forums and online presentations to Web sites. It enables businesses to conduct virtual meetings, live training and conferencing, distance learning, moderated events and social chat, and integrates with a company's existing software and services, Version 4.3 adds several new features, including the ability for administrators to assign room-based control to agents, creating "subadministrators" who are allowed to handle many of the tasks that need to be addressed but can often slow the global administrator. Additionally, version 4.3 includes new features for chat interface customization, forum postings, article searches and new configurations for Java Light Chat.
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|Publication:||Customer Interaction Solutions|
|Article Type:||Product Announcement|
|Date:||Jan 1, 2001|
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