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Equipment Maintenance And It Services 2017.

Tenders are invited for on-call technical services: providing 24 x 7 x 365 on-call technical assistance and troubleshooting of all reported 9-1-1 disruptions of service for the following 9-1-1 public safety answering points (psap) and related 9-1-1 facilities. emergency callworks; at&t; verizon; longview host site; smith county host site; anderson county sherriff~s office; camp county sherriff~s office; canton police department; carthage police department; cherokee county sherriff~s office; gladewater police department; gregg county sherriff~s office;jacksonville police department; marion county sherriff~s office; mineola police department;palestine police department; panola county sheriff~s office; rains county sherriff~s office;upshur county sherriff~s office; van zandt county sherriff~s office; white oak police dept; wood county sherriff~s office. successful proposer will create a trouble ticket number and provide number to the customer/psap at the time of call, and gather necessary information initiated by thetrouble ticket including name of the caller, psap location, callback number, description ofissue, details to support most likely cause of problem, and issue a call tracking number tocaller. on-site equipment maintenance: successful proposer will be responsible for continual monitoring of on and offsite services for all the following 9-1-1 psap~s and related 9-1-1 facilities. emergency callworks psap equipment and software; longview host site; smith county host site; anderson county sherriff~s office; camp county sherriff~s office; canton police dept; carthage police dept; cherokee county sherriff~s office; gladewater police dept; gregg county sherriff~s office; jacksonville police dept; marion county sherriff~s office; mineola police dept; palestine police dept; panola county sheriff~s office; rains county sherriff~s office; upshur county sherriff~s office; van zandt county sherriff~s office; white oak police dept; wood county sherriff~s office.

Notes: pre-bid conference will be held on tuesday, may 16, 2017 (1:30 p.M.)at etcog procurement & facilities office 3800 stone road, kilgore, tx 75662. deadline for submission of questions monday, may 22, 2017.

Prebid: 05/16/17 1:30 pm

Bid date & time: 06/08/17 11:00 am

Major organization : EAST TEXAS COUNCIL OF GOVERNMENTS (ETCOG)

Address : 3800 Stone Rd

Kilgore,

TX, 75662

Attn: Trish Hudspeth

Country :United States

Url : http://www.etcog.org

Tender notice number : ETCOG/911 , CG-911EMITS17R

Notice type : Tender Notice

Open date : 2017-06-08

Tender documents : T39309045.html

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Publication:Mena Report
Date:May 6, 2017
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