Employment growth and wages in e-commerce.
E-commerce workers are employed in the electronic shopping and mail-order houses industry. And according to the U.S. Bureau of Labor Statistics (BLS), the number of those workers is growing: From December 1997 to December 2016, employment in electronic shopping and mail-order houses increased by nearly 80 percent. (See chart.) BLS projects that employment in this industry will continue to rise, reaching almost 450,000 jobs by 2026.
Which occupations are expected to add jobs in the industry in the coming decade? Employment is projected to increase in occupations that have tasks such as taking and filling orders, packing boxes, and creating websites. As the table shows, customer service representatives is the occupation expected to have more new jobs than any other through 2026 in electronic shopping and mail-order houses.
Wages and typical entry-level education requirements for these occupations vary. For example, applications software developers had the highest median wage in the industry among the occupations shown: $99,260, more than twice the $37,690 median wage for all workers in 2017; in contrast, retail sales workers made $24,280 annually at the median, well below the median wage for all workers. Entry-level requirements for occupations in the table range from a bachelor's degree to no formal educational credential.
These data do not include self-employed workers. But data from the U.S. Census Bureau show that the number of businesses with no paid employees nearly doubled in the electronic shopping and mail-order houses industry over a decade, from 77,022 establishments in 2006 to 150,595 in 2016. Most of these establishments were self-employed people operating small, unincorporated businesses.
Industry employment data from 1997 to 2016 are from the BLS Current Employment Statistics program. Industry and occupational projections data are from the BLS Employment Projections program.
You can learn more about the occupations mentioned here, as well as hundreds of others, in the Occupational Outlook Handbook (OOH).
For the latest Nonemployer Statistics, visit the U.S. Census Bureau website.
Elka Torpey | December 2018
Elka Torpey is an economist in the Office of Occupational Statistics and Employment Projections, BLS. She can be reached at email@example.com.
Elka Torpey, "Employment growth and wages in e-commerce," Career Outlook, U.S. Bureau of Labor Statistics, December 2018.
Table 1. Selected occupations projected to add jabs in electronic shopping and mail-order houses, 2016-26 Employment, 2016 and projected 2016-26; median annual wage, 2017; and typical entry-level Median New jobs, annual Typical Employment, projected wage, entry-level Occupation 2016 2016-26 2017 education Customer service 52,500 8,300 $30,280 High school representatives diploma or equivalent Shipping, 26,900 6,000 28,610 High school receiving, and diploma traffic clerks or equivalent Stock clerics 16,500 4,700 25,880 High school and order fillers diploma or equivalent Retail 16,200 4,600 24,280 No formal salespersons educational credential Packers and 15,600 4,500 24,440 No formal packagers, hand educational credential Laborers and 14,600 4,200 30,330 No formal freight, stock, and educational material movers, hand credential Market research 7,700 3,200 57,110 Bachelor's analysts and marketing degree specialists Order clerks 19,600 3,100 30,140 High school diploma or equivalent General and operations 8,100 2,300 92,800 Bachelor's managers degree Software developers, 4,900 2,000 99,260 Bachelor's applications degree Web developers 4,300 1,200 64,190 Associate's degree Light truck or 3,200 900 34,180 High school delivery services diploma drivers or equivalent On-the-job Occupation training Customer service Short-term representatives on-the-job training Shipping, Short-term receiving, and on-the-job traffic clerks training Stock clerics Short-term and order fillers on-the-job training Retail Short-term salespersons on-the-job training Packers and Short-term packagers, hand on-the-job training Laborers and Short-term freight, stock, and on-the-job material movers, hand training Market research None analysts and marketing specialists Order clerks Short-term on-the-job training General and operations None managers Software developers, None applications Web developers None Light truck or Short-term delivery services on-the-job drivers training Note: Employment and wage data do not include self-employed workers. None of these occupations typically requires work experience in a related occupation for entry, except general and operations managers, which typically needs 5 years or more of experience. Source: U.S Bureau of Labor Statistics, Office of Occupational Statistics and Employment Projections.
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|Date:||Dec 1, 2018|
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