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Effective job descriptions needed: survey.

Byline: Dubai

A recent survey by a Dubai-based human development foundation has underlined the need for building a comprehensive, effective and scientific employee job descriptions system in the GCC.

The survey, conducted in April and May by Forsan Al Hayah, included service providers in banking, finance, insurance and oil and gas. It revealed that only 20 per cent of private sector companies in the GCC follow effective and clear job description systems.

Dr Ali Sharab, a management expert, said that employee job description was core of modern scientific management systems and it depended on qualitative studies and analytical organization of various jobs.

"The employee job description should clearly depict the roles and responsibilities as well as the main qualifications for the job and the capabilities required," Dr Sharab said.

"The job description is considered the main element of excellence in corporations."

Dr Sharab added: "There is a huge difference in the degree of compliance by the job descriptions systems. We have seen many companies that totally comply with the job descriptions standards, whereas there are others that don't and are therefore faced with 'job confusions'.

"Moreover, the employee job description varies, depending on the type of managers. It is very important to highlight that the job description should depend on the job degree and required qualifications and competencies and not the employee."

The survey states that employee job descriptions provide an opportunity to clearly communicate the companies' direction and tell the employee where he or she stands in the big picture.

Whether it is a small business or a large, multi-site organisation, a well-written employee job description will help managers align employee direction.

Dr Sharab added: "Alignment of the human resources with the companies' goals, vision, and mission spells success for organizations. It assures the interfunctioning of all the different positions and roles needed to get the job done."

The survey stressed that employee job descriptions should be written statements that describe the duties, responsibilities, required qualifications and reporting relationships of a particular job.

It emphasized that the employee job descriptions should be based on objective information obtained through job analysis, an understanding of the competencies and skills required to accomplish needed tasks and the needs of the organization to produce work.

Dr Sharab underlined the importance of not linking job descriptions to specific age range or specific certificates, as according to proven experiences these two parameters are not essential, especially in administration jobs which are a mix of skills and science.

Dr Sharab urged companies to follow precise employee job descriptions which will help develop an effective and clear performance assessment system and lead to well developed motivation and incentives procedures.

He said that an employee job description for C-suite level managers was of the same importance as the job descriptions for operational level employees and ground level management.

Employee job description importance is demonstrated in its pivotal role in determining roles, responsibilities and privileges for top managers which helps in eliminating interferences and job confusions and assists in boosting cooperation and coordination.

Dr Sharab hailed the modernisation and development processes which is consistent with the vision, mission and strategic roles of companies, and which orients these companies to developing its human resources to achieve excellence. He considered employee job description plays an important role in this orientation.

Dr. Sharab called on all government organisations to follow clear business architecture models which lay down the procedures and policies for all processes and show clear employee job descriptions, in addition to training employees so that they can accomplish effective and efficient levels of performance through a clear, comprehensive and structured employee job descriptions tailored to the needs of each job. -- TradeArabia News Service

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Publication:TradeArabia (Manama, Bahrain)
Date:Jul 14, 2009
Words:633
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